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Housekeeping Manager

Salary

$49k - $69k

Min Experience

3 years

Location

South Hadley, Massachusetts, United States

JobType

full-time

About the job

Info This job is sourced from a job board

About the role

Full Time Salaried Position

Summary:

Do you love making spaces shine? Do you believe that a clean home should also be safe for the planet? Loomis Village is hiring a Housekeeping Manager to lead our environmental services. You will oversee daily cleaning using sustainable, allergen-free products that support long-term wellness. If you are a leader who values diversity and eco-friendly innovation, we want to meet you. Join a team where your work helps the whole community shine.


What You Will Do

  • Lead the Team: Interview, hire, and train our housekeeping staff. You’ll help them grow by teaching them the best ways to clean using safe, "green" supplies.
  • Plan and Organize: Create work schedules and walk the building daily. You’ll make sure every room and gathering space is perfectly prepared for events and new residents.
  • Go Green: Hand-pick the best eco-friendly soaps and cleaners. You will find ways to reduce waste and keep our community healthy and chemical-free.
  • Manage the Business: Keep track of supplies and stay within your budget. You’ll also coordinate with outside partners for big jobs like window washing and trash pickup.
  • Keep People Safe: Ensure we follow all safety rules (like OSHA) to keep our residents and staff healthy and protected.


What We Are Looking For

  • The Experience: A leader with a strong background in housekeeping or environmental services with a talent for leading and inspiring a diverse team.
  • The Passion: Someone who truly cares about the environment and want to use products that are safe for both people and nature.
  • The Mindset: A natural problem-solver who sees an organized supply closet as a work of art and a well-trained team as your greatest success.
  • The Connection: Great communication skills and the ability to work closely with other leaders to create a high-end experience for our residents.


Essential Functions:  

1.     Performs job functions in a manner consistent with the mission, vision, and guiding principles

2.     of The Loomis Communities. Adheres to the Loomis Communities Compliance and Ethics Program.

3.     Demonstrates an awareness of, a respect for and attention to the diversity of the people with whom they interact (persons served, personnel, families/caregivers, and other stakeholders) that is reflected in attitudes, behavior and services.

4.     Interviews and makes final selection of housekeeping applicants for employment. Trains, directs and supervises team members, including orienting new team members and conducts monthly in-service training programs.

5.     Prepares work and time schedules, including residents’ cleaning schedules and inspects work to ensure that it meets the established standards. Supervises residents’ laundry areas and special cleaning projects, following through to ensure that all special cleaning and laundry (where applicable) is completed in a timely manner.   Conducts daily inspection and evaluation of the facility to ensure common areas, surfaces and furniture are in good condition and that housekeeping supply closets are clean and adequately stocked. Ensures that guest rooms and gathering spaces are set up and cleaned as needed as needed to accommodate scheduled events and reservations. Coordinates all service requests for extra cleaning and personal laundry services by filling out the service request forms and ensures that the requested services are performed. Coordinates the collection and disposal of solid waste services, monitors the condition of waste disposal equipment, and calls for service when needed.  

6.     Recommends for approval of the Executive Director the development and implementation of housekeeping policies and procedures and maintains a departmental policy and procedure manual. Works in conjunction with the Executive Director on the preparation of the annual departmental budget and the facility’s capital budget.

7.     Develops and implements quality assurance programs to ensure cleanliness of the facility and equipment and compliance with all applicable local, state and federal regulations, as well as facility standards. Stays current on infection control practices and products. Identifies key performance indicators for Housekeeping. Collects and analyzes data monthly. Identifies initiatives that may include: operational improvements, customer satisfaction, expenses reduction, and/or revenue enhancement. Completes QAPI initiatives and is an active participant in the community’s QAPI committee.

8.     Purchases supplies and equipment needed for the housekeeping department working within the established fiscal policies and approved operating budget. Completes monthly supplies inventory.  Assists in obtaining bids, selecting and monitoring the performance of outside service contractors related to the housekeeping function, including annual window cleaning project and trash pickup.

9.     Attends weekly leadership meetings, in-service education programs, monthly organization wide meetings and other meetings as assigned in order to assist in the coordination of services facility-wide.   Performs housekeeping services as necessary to ensure continuity of services.

10. Reports any issues/problems regarding equipment, facilities, residents and/or staff to supervisor. Reports needed building and equipment repairs to maintenance.

11. Complies with all CARF/CCAC guidelines and standards. Knowledge of and proficiency in all OSHA and local requirements related to all assigned work.


Qualifications:

Required Education:  High School Diploma / Trade school or equivalent

Preferred Education:  None

Required Experience:  Minimum of 3 years’ experience in housekeeping services. Minimum of 2 years in a supervisory role.

Preferred Experience:  Experience in a retirement or long term care setting.

To perform this job successfully, an individual must possess the following:


Skills/Competencies: Time management and analytical skills, computer proficiency, attention to detail, and quality control. The ability to learn quickly and adapt to various situational demands. The ability to work efficiently alone or in a team. The requirements listed within are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

At Loomis Communities, we open doors to positive aging . Building on our proud traditions of integrity, security and hospitality, our vision is for Loomis to always be a vibrant, welcoming community, providing resources to maximize well-being and personal fulfillment; while sharing our talents and strengths with all those whose lives we touch.

About the company

Operates retirement communities providing independent and assisted living services.

Skills

communication skills
compliance
ethics
key performance indicators
operational improvements
time management