Operational Support - New Case Entry

LOGS Legal Group LLP has an exciting opportunity for a Legal Assistant to join the team onsite in our Charlotte, North Carolina office and provide Operational Support..

POSITION DETAIL:

• Job title: Legal Assistant/Operational Support
• Location: Charlotte, NC 28269
• Position status: Part Time (20 hours per week)
• FLSA status: Non-Exempt (hourly)
• Scheduled hours:Will be between 8:30- 5:00 PM Eastern

WHO WE ARE

For nearly half a century, LOGS has stood as a pioneer in the creditors’ rights industry. With deep-rooted legal expertise across local markets and the strength of national resources, we remain committed to innovation and progress. Today, we are embracing the future—leveraging technology and exploring the power of artificial intelligence to reimagine legal services and deliver next-generation client experiences. From default servicing to real estate, our evolving service offerings continue to reflect our forward-thinking approach and our strong partnerships with some of the most respected banking institutions in the country.

WORKING FOR LOGS

The LOGS Employee: Our team is built on a rich blend of experience and fresh perspective—from those launching their careers to seasoned professionals who’ve grown alongside our company. We value individuals who are passionate about progress and who bring unique ideas to the table. At LOGS, we foster a collaborative, inclusive, and technology-driven environment where innovation is not only encouraged, it is expected. As we integrate artificial intelligence and digital tools into our daily operations, we seek team members who are excited to grow with us and help shape the future of legal services.

Our Core Values: Our success is attributed to many factors, one of which is our Core Values that live through our teams and our work product. A successful LOGS team member embraces these values and ensures they are representing these core values whenever they are working on behalf of the organization. 

Regardless of which role you are applying for, the following characteristics should speak to what you bring with you to the organization. These characteristics align with our Core Values and all employees are expected to embody them!

• Highly Focused on Results: Characteristics - Responsive, efficient, results orientated, data and deadline driven, problem solver, positive approach, detail oriented, hardworking, reliable.
• Understand the Value of Reputation: Characteristics - Accountable, words match your actions, superior customer focus, strong interpersonal skills, honest, attentiveness, professionalism
• We” Focused: Characteristics - Supportive, positive, helpful, humble, team player, respectful, open and honest, constructive communicator, values the team higher than the individual, composed, assumes the best.
• Drive to Innovate: Characteristics - Growth minded, flexible, curious, embrace change, values continuous improvement.

WHAT WE OFFER:

Our Benefit Offerings: The following benefit offerings are available to eligible employees who wish to enroll in coverage.

• PTO* (Accrual based)

WHAT YOU WILL DO

Purpose of this Role: A Legal Assistant at LOGS provides exceptional work to the financial institutions we represent in a wide variety of creditor rights’ matters. This position is required to take and apply direction from various internal and external parties. A Legal Assistant will produce work product that reflects both the quantity and quality expected for their specific assigned tasks and do so with a high degree of accuracy.

Value to the Team: The Legal Assistant contributes value to the operations team by working to complete all duties thoroughly, accurately, and timely. This role also ensures compliance with laws, regulations, client requirements, court rules and best practices; collectively working to provide quality legal services to our clients.

Duties and Responsibilities for this role include but are not limited to:

• Update internal Firm systems and external client systems within the expected timeframes.
• Sort, scan, categorize, label, digitally file and properly organize legal documentation.
• Complete assigned work queue items in the designated timeframes.
• Grasp and retain basic legal concepts and terminology that impact ability to produce accurate work product.
• Assist with preparing various required items for clients and courts.
• Review incoming documents and disperse to appropriate parties.
• Communicate professionally through various platforms: phone, email, internal/external messaging systems timely.
• Timely complete all assigned trainings in the Firm LMS.
• Additional duties as assigned.

Knowledge, Skills, and Abilities:

• Skilled at accurate data entry.
• Strong ability to adhere to basic instructions, job aids and procedures.
• Ability to adhere to Firm policy and apply policy requirements while processing assigned work.
• Strong time-management skills.
• Self-driven with ability to work independently or collaboratively, as needed.
• Commitment to providing exceptional, responsive, and time-bound service.
• Highly proficient with Microsoft Office suite of programs (Word, Excel, etc.) and computer savvy.

Training and Experience Requirements: The ideal candidate for this position has the following:

• High school Diploma 
• Experience working in a fast-paced environment
• Experience working in a technology driven environment

Conditions of Work:

• Ability to sit or stand for long periods.
• Ability to remain focused for extended periods.
• Ability to work on computers for a significant portion of the day.
• Ability to perform repetitive movements as required for positions (Typing, clicking, swiveling).
• Ability to multi-task.

Our firm is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other characteristic protected by law. All applicants applying for U.S. job openings must be authorized to work in the United States. If you require an accommodation during the interview process, please indicate same when responding to this posting. This employer participates in E-Verify. All newly hired employees are required to complete the I-9 form and provide documentation of identity and work eligibility.

Provides legal services for creditors' rights and mortgage defaults.