Tata Consultancy Services
Website:
tcs.com
Job details:
TCS Walk in interview for Logistics Team Lead
Experience - 6 - 10 years
Qualification - Full time Graduate
Shift- Rotational 24/7
Walkin Details-
Date - 30th May 2026
Time - 10am - 2pm
Location- Tata Consultancy Services Limited SEZ, Scheme No. 151 & 169-B, Super Corridor Road, Village Tigariya Badshah & Bada Bangarda, Tehsil Hatod, Indore, Madhya Pradesh - 452018
Job Description-
- Managing & improving Customer Experience
- Managing SLAs, AHT, Utilization, Outliers, Attendance, and Attrition
- Client Management through effective SLA monitoring, query resolution and weekly connects.
- Employee Development & improvement of Employee satisfaction index
- Succession Planning
- Process and Productivity Improvements
- Performance reviews
- Work in collaboration with the Quality / Work force planning & HR teams
- Daily, weekly, and monthly reporting (Good knowledge of MS excel)
- Effective Floor Management during volume processing and TAT deadlines
Skills -
- Excellent Leadership skills
- Flexible to work 24*7
- Excellent Communication, Influencing and Negotiating skills
- Analytical Thinking & Decision Making Skills
- People Development
- Ownership & Accountability for results
- Performance Management
- Customer focus
Click on Apply to know more.