- Location
- Mumbai, Maharashtra, India
- Job type
- Full-time
Required skills
- Six Sigma
- business case
- communication skills
- customer service
- people management
- warehouse management
About the role
Foxtale
Website:
foxtale.in
Job details:
Key Responsibilities:
- You will be managing aspects of output in your area: Controlling performance, metrics, process improvements & People management.
- Monitor and analyse delivery performance & Closure on Open shipments.
- Coordinate all aspects of B2C logistics day-to-day operations including transportation planning, route optimization, carrier management, and delivery scheduling
- Reconciliation of Open Shipments.
- Maintain and develop KPIs and SLAs.
- Report and escalate issues to management as necessary and in a timely manner, Both Internal & External
- Contribute to process improvements and cost optimization initiatives.
- Evaluate gaps in the process & report Tech driven approach changes.
- Develop and maintain strong communication processes to ensure smooth and efficient flow of accurate information across external customers (logistics partners) and internal customers (Finance, Technology, Fulfilment Centres, customer Service).
- Lead and motivate a team of logistics coordinators, providing guidance, training, and support to ensure efficient workflow and adherence to company policies and procedures.
- Ability to pull data from numerous databases (using Excel /or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus.
Qualifications:
- 5-6+ years of operations leadership experience in a similar fast-paced process driven distribution/logistics environment.
- Master’s degree in Logistics, Supply Chain Management, or Business Administration. Engineering background.
- Experience with lean management principles and continuous improvement methodologies (e.g., Six Sigma).
- Expertise in working with 3PL logistics partners and managing last-mile delivery networks. • Strong data analysis skills - Ability to produce, interpret and draw conclusions from data
- Good computer literacy: Excel, word warehouse management systems and other relevant technologies.
- Sound business judgment, proven ability to influence others, and strong analytical thinking skills are critical to success in this position.
- Business case decision-making, complex problem-solving capabilities and attention to detail.
- Excellent leadership & communication skills with the ability to communicate and influence effectively at all levels.
- Team player who can facilitate successful project work, operating to deadlines.
- Kindly share your resume on vaibhavi.sawant@foxtale.in
Click on Apply to know more.
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