- Location
- Gurugram, Haryana, India
- Job type
- Full-time
Required skills
- communication skills
- e-commerce
- microsoft excel
About the role
Nirvasa D2C Health & Wellness Platform
Website:
nirvasa.com
Job details:
Job Responsibilities
- Manage daily logistics operations including dispatch and delivery tracking
- Coordinate regularly with courier partners
- Track shipment status and follow up on delays
- Close customer/internal tickets within defined TAT
- Handle escalations and ensure timely resolution
- Prepare daily, weekly, and monthly reports using Excel
- Maintain MIS reports and ensure data accuracy
- Monitor return shipments and RTO cases
- Maintain proper documentation and records
Required Skills
- Strong knowledge of Microsoft Excel (VLOOKUP, Pivot Tables, basic formulas)
- Good communication skills (English and Hindi)
- Problem-solving attitude with ownership mindset
- Ability to manage time and handle multiple tasks
- Basic understanding of logistics/courier operations
Preferred Qualifications
- Graduate in any discipline
- Prior experience in logistics or e-commerce preferred
Click on Apply to know more.
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