Benefit Engagement Specialist - Roswell, GA

The Benefit Engagement Specialist (BES) is responsible for creating impeccable service for BCInsourcing clients and our client’s employees by driving opportunities to conduct individual personalized benefit review sessions to educate and enroll on all core and voluntary benefit insurance products while building business relationships with our clients primarily in a face-to-face onsite environment operating at the client’s workplace.  The Specialist is directly responsible for influencing the client-facing relationship by ensuring that the client’s leadership and each employee have a comprehensive understanding of our company’s model and their benefit options.

*!%3Cp class=%22MsoNormal%22%3EAt BCInsourcing, we believe our people are our greatest strength. We strive to hire individuals from diverse backgrounds because different perspectives make us stronger, more innovative, and better equipped to serve others. If you are passionate about helping people and enjoy being part of a dynamic, team-oriented environment, you’ll feel right at home here.%26nbsp;%3C/p%3E%3Cp class=%22MsoNormal%22%3EBCInsourcing, a Lockton Company, is one of the nation’s leading benefit communication firms. Headquartered in Kansas City, we deliver customized benefit communication and administrative services to employees across the United States, partnering closely with our clients’ HR departments to support both organizations and their employees.%26nbsp;%3C/p%3E%3Cp%3E%3Cstrong%3ELocation: This position supports employees at Wellstar North Fulton Medical Center. The role is primarily onsite, with approximately 70% of time spent working at the hospital and 30% working remotely.%3C/strong%3E%3Cbr%3E%26nbsp;%3C/p%3E%3Cp%3EESSENTIAL FUNCTIONS%3C/p%3E%3Cul%3E%3Cli%3ERepresents BCInsourcing as Company Ambassador to Wellstar Health System by engaging in purpose-driven dialogue with the department leaders, providing support while exercising independent judgment to cultivate effective business relationships, and maintaining rapport with all case partners and the client’s employees.%3C/li%3E%3Cli%3EParticipates in providing SME-certified-license knowledge in clients’ HR/Benefit meetings, NEO presentations, and group meetings for client’s managers to navigate the concerns of their department’s employees.%3C/li%3E%3Cli%3EMakes independent decisions regarding outreach strategy while participating in the client’s initiatives and projects related to total rewards.%3C/li%3E%3Cli%3ECreates an approachable environment in primary and secondary workplace locations, traveling as necessary or operating remotely, to engage and counsel employees about their core and voluntary benefit options and coverages.%3C/li%3E%3Cli%3EExercises self-driven time management to efficiently respond to face-to-face impromptu service requests and provide timely answers to client and employee questions.%3C/li%3E%3Cli%3EResponsible for analyzing census data to create a customized reach-out strategy meant to effectively connect with newly hired and existing employees to conduct personalized one-on-one comprehensive benefit review sessions.%3C/li%3E%3Cli%3EResponsible for accurately inputting and capturing employee enrollment decisions, using appropriate system platforms or paper application processes, and following Life and Health licensure regulations and BCInsourcing’s quality assurance.%3C/li%3E%3Cli%3EParticipates in developing communication strategies to achieve the client’s goals in their changing environment while using professional verbal and interpersonal communication and active listening skills in order to effectively educate employees and interact with client partners.%3C/li%3E%3Cli%3EResponsible for developing and growing a professional work environment including prompt coordination with a supervisor or other appropriate parties including the client’s management team, when recognizing an accelerated issue or unusual matter to ensure it is resolved thoroughly and accurately.%3C/li%3E%3Cli%3EObtains and maintains an active Life, Health, and Accident Insurance Producer’s License including timely continuing education, and meets other licensing requirements and documentation, as directed by BCInsourcing’s Licensing guidelines. Serve as subject matter expert on mechanics of insurance to advise the client’s leadership and employees. %26nbsp;Promptly notifies BCInsourcing’s Licensing Specialist of any information or situation that may impact active licensure or appointment status.%26nbsp;%3C/li%3E%3Cli%3EMaintains a working knowledge of the client’s annual open enrollment process for new and/or existing employees. Adapts to annual open enrollment periods and special projects by adjusting a self-guided work calendar to meet the needs of the client’s employees including evenings and weekends, traveling as necessary.%3C/li%3E%3Cli%3EPerforms other responsibilities as requested by supervisor or client.%3C/li%3E%3C/ul%3E
*!%3Cp%3EMINIMUM EDUCATION AND EXPERIENCE%3C/p%3E%3Cul%3E%3Cli%3EHigh School Diploma/GED equivalent and/or related work experience equivalency.%3C/li%3E%3Cli%3EMust have at least 2-3 years of experience in Human Resources, including employee benefits to be considered.%26nbsp;%3C/li%3E%3Cli%3EMust have and maintain a valid driver’s license to travel to client sites%3C/li%3E%3Cli%3EProven relationship-building experiences and professional communication skills%3C/li%3E%3Cli%3EDemonstrated self-directed work ethic to successfully represent the company at the client location with limited and offsite supervision%3C/li%3E%3Cli%3EProfessional work experience demonstrating self-motivation and result-driven outcomes%3C/li%3E%3Cli%3E%3Cp%3EMust have prior experience in Human Resources to include employee benefits.%26nbsp;%3Cbr%3E%26nbsp;%3C/p%3E%3Cp%3E%26nbsp;%3C/p%3E%3Cp%3EPREFERRED EDUCATION AND EXPERIENCE%3Cbr%3E%26nbsp;%3C/p%3E%3C/li%3E%3Cli%3EAdvanced degree completed or in process%3C/li%3E%3Cli%3EWorking knowledge of insurance products, including core and voluntary benefits%3C/li%3E%3Cli%3EExisting active Life, Health, and Accident Insurance Producer’s License, when a client workplace requirement%3Cbr%3E%26nbsp;%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22%3E%3Cstrong%3ETotal Rewards Summary%3C/strong%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3EWe offer a comprehensive total rewards package designed to support the health, financial well-being, and professional growth of our employees.%3C/p%3E%3Cp class=%22MsoNormal%22%3E• Paid training and ongoing professional development%3Cbr%3E• Company-provided equipment%3Cbr%3E• Comprehensive medical, dental, and vision coverage, including a wellness program%3Cbr%3E• Additional voluntary benefit options%3Cbr%3E• 100% employer-paid benefits%3Cbr%3E• 401(k) retirement plan with company match%3Cbr%3E• Pet insurance%3Cbr%3E• Immediate vacation accrual%3Cbr%3E• Paid holidays, effective upon hire, including:%3Cbr%3E%26nbsp;%26nbsp;– 11 company-observed holidays%3Cbr%3E%26nbsp;%26nbsp;– 2 floating holidays%3Cbr%3E%26nbsp;%26nbsp;– 2 personal days%3Cbr%3E%26nbsp;%26nbsp;– 2 volunteer days%3Cbr%3E• Employee referral bonus program%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cstrong%3ECompensation%3C/strong%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3EThe starting hourly pay range for this position is %2424.03 – %2428.84 per hour.%3C/p%3E%3Cp class=%22MsoNormal%22%3EThis role is also eligible for monthly incentive compensation based on the achievement of defined performance metrics following 90 days of active employment.%3C/p%3E%3Cp class=%22MsoNormal%22%3EThe listed hourly range represents the anticipated minimum and maximum compensation for this position. Actual pay will be determined based on a variety of job-related factors, including but not limited to the selected candidate’s skills, experience, qualifications, licensure, and internal equity. In most cases, new hires are not brought in at the top of the range, as compensation decisions are evaluated based on the specific circumstances of each hire.%3C/p%3E

Lockton Companies LLP provides insurance and risk management services. The Company offers insurance agent and broker services for a range of insurance types. Lockton Companies serves customers worldwide.