Website:
fundigo.in
Job details:
About the Role
We are looking for Loan consultant to join our growing financial services team. The role involves handling inbound customer calls, understanding customer requirements, suggesting suitable loan/BT/OD offers, and managing the complete loan process until successful disbursement.
Key Responsibilities:
📞 Customer CallingHandle ap
proximately 150–200 inbound customer calls per dayUnderstan
d customer financial requirements and eligibilityExplain a
vailable Personal Loan, Balance Transfer, OD and Top-Up options
💡 Loan AdvisoryCompare s
uitable offers based on customer profileExplain i
nterest rates, EMI, tenure, processing fees and other chargesSuggest s
uitable options that may provide better rates or lower EMI, subject to eligibility
📑 DocumentationCollect r
equired customer documentsVerify do
cuments and ensure completenessCoordinat
e with the relevant lender/credit team for processing
🔄 End-to-End Follow-UpFollow up
with customers from login to approvalCoordinat
e for additional documents or queriesTrack cas
es until final disbursement
🎯 Business TargetMonthly d
isbursement target: ₹25 LakhAchieve t
argets through effective customer handling, follow-ups and conversions
💰 Compensation & GrowthFixed Sal
ary: ₹10,000/month+ Perform
ance Incentives+ Applica
ble Allowances
📈 Salary Revision:Salary wi
ll be reviewed after 3 months, based on individual performance, productivity and achievement of business targets.Candidate
Profile
Freshers
and experienced candidates can applyGood comm
unication and convincing skillsComfortab
le handling high-volume inbound callsBasic und
erstanding of loans/financial products is an advantage
Target-o
riented and disciplinedAbility t
o follow up consistently with customersBasic com
puter/CRM knowledge preferredWhy Join
Fundigo?
✅ Fixed salary + attractive incentives
✅ Performance-based salary growth
✅ Financial services industry exposure
✅ Training on loan products and customer handling
✅ Opportunity to build a career in banking & financial services
✅ Incentives linked to successful business/disbursement
Click on Apply to know more.