About the role
Leverage your NodeJS knowledge to enhance new features, maintain platform stability, and drive continuous technical excellence.
Design and develop high-volume, low-latency applications for mission-critical systems, ensuring high availability and performance.
Maintain services using RESTful API conventions and a microservices approach.
Debug production issues and help maintain existing code.
Implement internal process improvements, including automating manual tasks and optimizing data flows and infrastructure for scalability and stability.
Collaborate with engineers, engineering managers, and stakeholders to ensure valuable contributions and refine product features.
Provide on-call support as needed.
About the company
LivePerson provides businesses with tools to engage with their customers through digital channels. Their main product, LiveEngage, facilitates real-time interactions via live chat, messaging, and AI-driven bots across various platforms like websites, mobile apps, and social media. This allows businesses to connect with customers effectively, enhancing their experience and satisfaction. LivePerson operates on a subscription-based model, where clients pay for access to the LiveEngage platform and its features, including APIs and analytics tools. This model, along with additional services like custom integrations, sets LivePerson apart from competitors by offering a comprehensive suite of engagement tools. The company's goal is to help businesses improve customer service and drive engagement, ultimately leading to increased sales.
