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Customer Service Agent - Independent Contractor

Min Experience

1 years

Location

remote

JobType

independent-contractor

About the job

Info This job is sourced from a job board

About the role

Flexible customer service opportunities with Liveops -your business, your rules. Liveops is seeking self-employed Independent Contractors (ICs) based in the United States to provide remote virtual teleservices for leading brands in Retail, Insurance, Energy, and more. As an IC, you'll have the freedom to build your own business from home and be your own boss. Ranked #2 on FlexJobs' 2025 Top 100 Companies to watch for Remote Jobs, Liveops empowers you to be your own boss as a self-employed 1099 contractor. As an Independent Contractor, you will: Be your own boss Choose when and to whom you provide support services Set your own schedule Provide a distraction-free home office Provide your own home office equipment Handle customer calls, assess needs, and solve problems Requirements: At least 1 year of phone-based customer support experience Computer skills, including navigating multiple systems and documenting call notes Strong verbal and written English skills Ability to sit for long periods Patience and empathy Ability to provide services pursuant to your contract independently Compensation: Submit invoices and receive payment for completed services pursuant to contract Pay structures vary based on client program and most programs pay for productive time and may include performance-based pay ICs are responsible for their own taxes and expenses

About the company

Liveops is a leading provider of on-demand customer service solutions. The company empowers independent contractors to build their own businesses from home, working as virtual contact center agents for some of the world's largest and most iconic brands.

Skills

customer service
customer support
phone support
documentation