COMMUNITY MANAGER

Our Entertainment team is on the look out for a talented Community Manager with a passion for developing communities in the digital space COMMUNITY MANAGER - 12 MONTH FTC We Realise Potential in Your Story Based in the heart of Shoreditch, we are an award winning digital content studio and media network who are currently on a quest to find a Community Manager to join our Entertainment team. Is this your next opportunity? The responsibilities of a Community Manager involve supporting the publication of content across various social media platforms, contributing to content creation, and managing the community to enhance our non-video presence. Due to the continuous nature of the work, this role will necessitate community management coverage during UK bank holidays, which includes responding to posts and reposts across all social platforms. Additionally, this position entails regular posting and basic monitoring, without on-call obligations, during weekends and addressing any urgent issues as they arise. This is a full-time position requiring a commitment of 37.5 hours per week on a 12 month fixed term contract. PERKS OF THE JOB We are proud to be an award winning workspace with employee wellbeing at the heart of everything we do. We offer hybrid and flexi-time working, mental health and wellbeing programmes, enhanced gender neutral parental leave, interest free financial support and a digital nomad policy that allows you to work from abroad in two one week blocks a year. Plus all the usuals such as pension contributions, annual leave and office perks like free lunches, socials, and health treatments! HOW YOU'LL SPEND YOUR TIME Help to plan, develop and execute communications across all social channels (YouTube, Instagram, TikTok, and WhatsApp) for a large, cross platform project with one of the biggest global TV & Film brands. Work alongside Social Media Managers to devise strategy across channels and its execution to drive KPIs including brand awareness, engagement and follower growth. Manage community engagement and monitor trends across YouTube, Instagram, TikTok, and WhatsApp. Develop and maintain brand tone of voice, maintaining any documentation related to tone of voice. Produce copy for posts that is engaging, optimised for each platform and aligned to the brand's tone of voice. Ideate and manage the publishing of content on the brand's WhatsApp channel, Stories across Instagram/TikTok & any broadcast channels. Daily monitoring of newsroom developments to gain a comprehensive understanding of global events and associated sensitivities, along with the effective use of channel metadata to enhance content optimisation. Live community management of events and key releases, replying to fans in a way that is authentic and appropriate to the brand TOV (tone of voice). Monitor performance of content using platform analytics and assisting with reporting, particularly for WhatsApp, Stories and broadcast channels in conjunction with the Partnerships Manager and Insights Analyst. Social listening; monitoring conversation in relevant areas and engaging when appropriate and using social listening to guide content creation/distribution strategy. Sentiment analysis and reporting around key releases of priority films/TV series and key beats, utilising our sentiment analysis tools, in conjunction with the Partnerships Manager and Insights Analyst. Regularly reporting back to the Line Manager regarding top-performing posts, new opportunities, new and emerging platforms, trends or common discussions

Little Dot Studios is an award-winning content studio and digital media network established in 2013. Specialising in creating meaningful connections between premium content and digital audiences, Little Dot Studios engages, grows, and monetises digital audiences on social platforms and connected devices through data-driven, broadcast-quality creative. Made up of digital experts, platform specialists and content superfans across the UK, US, Germany and ANZ, Little Dot Studios works with the world's most recognised TV, sports and consumer brands, creating premium digital video, podcast and social content for more than 1000 social channels globally and responsible for over ten billion organic views per month. Little Dot Studios runs its global digital media network of more than 135+ channels across social platforms as well as six FAST channels across streaming platforms. Licensing over 20,000 hours of hand-picked long-form premium content, the network is watched by over 50 million subscribers and reaches over 125 million unique viewers every month. Little Dot Studios incorporates sports-specialist production arm WING and owns broadcaster Dan Snow's History Hit podcast network and SVOD service, as well as social media reporting and analytics platform Locowise. Little Dot Studios is verified carbon neutral since inception (or day dot). It measures and reports on its carbon footprint annually and implements policies to reduce environmental impact. On track to be net-zero by 2025. Little Dot Studios is an All3Media company.