Pre-Sales Technical Engineer (GCC India)

The Pre-sales Engineer is a technical role which works with prospective and existing Litmus customers to develop solutions that demonstrate measurable value to the end user and customer business. The Pre-sales Engineer leads the development and configuration of the Litmus Edge and Litmus Edge Manager products during both proof-of-concept projects and production implementations. During a proof-of-concept project, the Engineer supports the sales process by providing best practice configuration and design information to expedite value from the project as quickly as possible. The Pre Sales Engineer will also develop custom or more complex configurations needed when a customer requires specific functionality to be demonstrated during the proof of concept. Additionally, the role may also lead production implementations and configurations of the Litmus Edge and Litmus Edge Manager products. The Engineer will work closely with the end users to provide support during product implementations. In cases where Litmus has been commercially contracted to perform the implementation, the Engineer will ensure a successful implementation by performing all contracted technical responsibilities. Post implementation, the Engineer also provides Level 2 support to existing customers via the Litmus Service Desk. Finally, the Engineer works closely with the Account Manager and the Sales team to help drive product expansion with existing customers by providing ideas and suggestions to help expand product footprint, functionality and services with our customers. They also provide input to the Sales Team to help shape and review technical aspects of proposals. The individual in this role will work closely with leadership team in India and Corporate to deliver the following key responsibilities:

Litmus is a growth-stage software company that is transforming the way companies harness the power of machine data to improve operations. Our software is enabling the next wave of digital transformation for the biggest and most innovative companies in the World – making Industrial IoT, Industry 4.0 and Edge Computing a reality. We just completed our Series B financing round, and we are looking to expand our team.