Customer Support Associate (Hybrid – WFH/WFO)

Key Responsibilities: Assist customers via chat or call regarding orders, deliveries, returns, and general inquiries. Maintain professionalism and empathy during interactions. Accurately log and update issue details in internal systems. Adhere to performance metrics such as response time, quality, and customer satisfaction. Eligibility Criteria: Freshers and experienced candidates both can apply. Excellent communication skills. Basic computer knowledge and typing proficiency. Travel Allowance: One-way: ₹1,750 Two-way: ₹3,500 Work Model: Hybrid: Work From Home + Work From Office (as per company policy)