Translation Project Manager (Europe remote)

The core elements of the job are: People • Work as a part of our global Operations Team • Collaborate cross team by participating in company strategic initiatives • Support and train interns and junior colleagues • Liaise with Linguist Community Management, Finance, File Engineering and Account Management to ensure excellent quality of service. Operations • Take full responsibility for project life cycle ensuring timely delivery and quality of service to our clients, and adhering to revenue and margin targets. • Oversee proofreading, editing, coding and translation as well as text analyses and other text processing. • Source the most appropriately skilled linguists or facilities providers. • Plan, monitor and coordinate the linguists' workflows and evaluate their performance • Use translation management software to leverage internal and translation memory (TM) segment repetitions. • Manage and maintain translation assets (translation memories, glossaries). • Identify opportunities for process improvement and suggest new ideas to increase efficiency. • Use recent developments in AI to enhance efficiency across projects. • Adhere to our ISO-accredited quality control procedures. • Work with company project management tools to maintain and update project, supplier and client data in accordance with our procedures. • Create guidelines, process documentation and marketing materials to promote our services and educate colleagues. Clients • Build strong relationships with clients and develop efficient solutions to their language requirements while providing helpful, knowledgeable, and friendly support. • Adhere to company complaint procedures and support clients with queries and feedback with Team Leader's guidance. Company • Promote the growth of the company and the team. • Represent the company or the team at client meetings/industry events.

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