- Under direct supervision, assists in analyzing failures to determine the cause and communicates findings.
- Under direct supervision, works with technicians of outside agencies to resolve telecommunication problems.
- Under direct supervision, assists in troubleshooting and repairing malfunctions to the component, circuit, or system level.
- Maintains thorough documents and records such as trouble reports, material used, and spare parts needed.
- Performs work in strict compliance with MRO, NERC, FCC and FAA regulations.
Accountability – The successful candidate holds self and others responsible for goals, outcomes, deadlines, and objectives and follows through on commitments. Takes accountability for delivering on commitments; owns mistakes and uses them as opportunities for learning and development.
Customer Focus - Putting customers, both internal and external, at the center of business decisions in order to identify and respond to current and future customer needs. Builds customer confidence, is committed to increasing customer satisfaction, sets achievable customer expectations, assumes responsibility for solving customer problems, ensures commitments to customers are met, solicits opinions and ideas from customers, responds to internal customers.
Teamwork - The ability to effectively interact, cooperate, collaborate, and manage conflicts with other people. Shows enthusiasm toward being a member of the group; actively participates in team meetings and activities; leverages the skills and interests of coworkers to achieve goals and solve problems; supports team decisions.
Initiative – Seeking a candidate takes action on their own without being prompted; handles problems independently; able to resolve issues without relying on extensive help from others; does more than is expected or asked.
Job Technical Skills - A person in keeps their technical skills current; effectively applies specialized knowledge and skills to perform work tasks; understands and masters the technical skills, knowledge, and tasks associated with their job; shares technical expertise with others.
OTHER SKILLS AND ABILITIES
• Basic ability to analyze/trouble shoot tool and equipment malfunctions to determine corrective action needed for maintaining electronic, telecommunication, and network equipment.
• Basic ability to analyze and interpret procedures and regulations, and reading/revising technical documentation.
• Basic knowledge of inventory maintenance and record keeping principles.
EDUCATION and/or EXPERIENCE
• Two year technical college degree in electronics, and
• One to two years of experience, or
• An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.
• Training and experience should be specific to electronics, radio, telecommunications and computer networking.
CERTIFICATES, LICENSES, REGISTRATIONS
• A valid lifetime FCC General Class Radiotelephone Operators License or a Certificate from a private sector organization, including but not limited to NABER, ISCET, or NARTE, is required within 6 months.
