Workplace Operations Manager

Lincoln Center

Salary: $75k - $80k
Experience: 3+ yrs
Location: New York, New York, United States
Job type: Full-time

Required skills

Microsoft Office
ADP Time and Attendance
FreshService
AutoCAD

About the role

Position: Workplace Operations Manager

Department: Campus Relations

Role Overview: The Workplace Operations Manager is a critical member of the Campus Relations (CR) team. Under the supervision of the Director of Campus Relations and the Senior Director of Design and Construction, this role centers around creating a productive and supportive workspace for employees across a variety of workplace requirements, hours, shifts, working conditions, and needs. Their duties will include providing support to onsite, hybrid, and remote workers utilizing a range of environments from traditional office spaces to production support areas and coordinating with the People Team and IT to form an efficient and supportive onboarding process for new employees.

What you’ll get to do here:

Support daily operation of the mixed-use Samuel B. & David Rose Building and all Performance and Campus Operations Office Spaces including administrative offices, studios, performance spaces and active workspaces (conference rooms, etc.)
Oversee functions related to administrative office management including management of mailroom operations, tracking inventory, ordering and distributing supplies, and communicating with vendors.
Handle the day-to-day operations for work orders as they impact all LCPA owned and operated spaces.
Manage all internal communications and, alongside the People Team, develop messaging that would be distributed all LCPA employees.
Collaborate with the Design and Construction team and internal stakeholders to ensure seamless coordination of projects scheduled around performances and events, while effectively communicating any potential impacts.
Partner with the Design and Construction team on administrative office space planning and small-scale interior projects, including office layouts, configurations, and furniture specifications. This includes contracting and managing in house trades and contractors.
With our service provider, maintain medical boxes across LCPA office areas, certify all AED supplies are up to date, and outline all service cycles.
Assist in the development of maintenance and inspection programs for operational equipment and schedules.
Facilitate cost containment through RFP along with vendor management and procurement of MWBE vendors and suppliers.
Strategize and support the implementation of sustainable practices across campus.
Other duties as assigned, including supporting campus event operations, on site event support, and other campus wide projects as needed.

You’ll be a fit if you bring:

3-5 years of supervisory experience in office/event management & facilities/operations
Demonstrated strength as a manager and hands-on leader; prior experience supervising, coaching, and mentoring contract and unionized labor
Excellent attention to detail
Strong written, oral and presentation skills, and excellent mathematical, reasoning and problem-solving abilities
Demonstrated leadership, responsiveness, and accountability as well as a service-oriented, hands-on approach to facilities management
Proficient computer skills including Microsoft office suite, ADP Time and Attendance, FreshService or other work order systems
Flexibility with work hours
Valid Driver’s License
Experience using AutoCad is a plus, but not required

Physical Requirements:

Ability to frequently move throughout the workplace to support daily operations and employee needs
Ability to bend, reach, and use stairs or step stools as needed
Comfortable performing light setup of meeting materials and ensuring spaces are ready for use
Ability to operate standard office equipment, including computers and phones, for extended periods
Visual ability to identify workplace, safety, or maintenance concerns
Ability to respond promptly to on-site needs, which may require moving between different areas of the workplace

What is Lincoln Center for the Performing Arts? 

Lincoln Center for the Performing Arts, Inc. (LCPA) is a cultural and civic cornerstone of New York City. We believe the arts play an important role in our lives: they nourish our hearts and minds, teach us valuable lessons and critical skills, and help us create community. We invite you to consider joining our talented, multi-faceted team.

We are:  

1. The manager of the 16-acre Lincoln Center campus

-We are one of eleven amazing resident arts organizations

2. A leading Arts Presenter.   

-We curate numerous programs and performances, showcasing music, dance, and more

3. An Education Hub.   

-We have reached 20 million students, educators, principals, and community members

Who are our people?  

LCPA is a team of dreamers, collaborators, and entrepreneurs who use unique platforms in the heart of New York City and beyond to advocate for the transformative impact of artistic experiences.

Lincoln Center People imagine and create in concert with this mission by founding President John D. Rockefeller III - "The arts are not for the privileged few, but for the many. Their place is not on the periphery of daily life, but at its center."   

We welcome applicants from all sectors who agilely solve problems, show up as they are, and can't stop innovating.

What’s the news? 

Recent and Upcoming Programming

Campus Happenings

Legacies of San Juan Hill

Who is our President and CEO?  

Dr. Mariko Silver

Join us! 

It is the policy of Lincoln Center for the Performing Arts, Inc., to ensure equal employment opportunity without discrimination or harassment on the basis of race, creed, color, national origin, sex, age, religion, disability, marital or civil partnership/union status, familial or caregiver status, alienage or citizenship status, sexual orientation, gender identity or expression, pregnancy, military or veteran status, genetic information, predisposition, or carrier status, unemployment status, domestic violence, sexual violence, or stalking victim status, or any other characteristic protected by federal, state, or local law. LCPA is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

If you require reasonable accommodation in locating open positions, completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Abigail Worsnip at (212) 875–5324.

About Lincoln Center

Manages and curates programs for the Lincoln Center campus.

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