Community Liaison

The Community Liaison will execute sales strategy to generate referrals and ultimately drive revenue for all core services. The specific responsibilities of a Community Liaison include but are not limited to referral account qualification and management, generation of referrals, maintenance of professional network, event implementation, and identification of strategic partnership opportunities.

 

Position: Community Liaison

Salary: $90,000 - $110,000 annually, depending on experience

Service Area: Twin Cities Metro area. Traveling is required. Plus, mileage reimbursement of 72.5 cents per mile.

Schedule: Hybrid. 1.0 FTE, Full - Time / Monday – Friday, 8:00am-5:00pm (no weekend, holiday or on-call rotations). There may be some after hours required occasionally (pre-scheduled).

 

Lifespark Benefits Include:   

• Annual Reviews/Raises {Shift differentials if applicable} 
• Paid Time Off – Vacation Time 
• Mileage reimbursement
• Medical, Dental, Vision benefits for Full Time Hires 
• Short-Term Disability & Long-Term Disability Insurance 
• Life Insurances 
• 401k + Company Match for full-time and part-time employees 
• Referral bonuses 
• Career path to other positions within our growing company! 

 

Lifespark is a complete senior health company headquartered in St. Louis Park, Minnesota. Since 2004, we’ve been helping seniors stay healthy, navigate their health care options with confidence, and live fuller, more independent lives as they age. That’s where our people come in – from accounting and health technology to front-line nurses, advanced practice professionals, caregivers and everything in between, we are all invested entrepreneurs focused on helping people age magnificently.

 

Position Functions & Responsibilities:

• Build and maintain strong relationships with key referral sources in assigned territory
• Foster an environment of team work, integrity and continuous improvement
• Development and execution of strategic sales plan in assigned territory to drive referrals and profitable growth
• Stay informed about industry trends, competitor activities and market changes to adjust sales strategies accordingly
• Develops weekly sales plan/territory management
• Follows AIDINC (approach, interview, demonstrate, validate, negotiate and close) Process/Integrity selling
• Completes Account Qualification
• Prepares pre-call and post call plans
• Documents and tracks sales activities, maintaining accurate records and keep account profile information and contacts up to date
• Proactive sourcing of new accounts and review of unassigned accounts in territory to determine business growth potential
• Understand market competition and how Lifespark sells against other providers
• Complete competitive analysis and Understand SWOT – Strength, Weaknesses, Opportunities, and Threats
• Work with partners to support senior living with sales and marketing efforts
• Conducts client consultations if applicable and complete related follow-up activities
• Collaborate with the marketing team to develop and implement effective sales strategies and promotional activities
• Complete consultations if/when needed and present and articulate the benefits of our core services to individuals, families and healthcare professionals
• Assist in the development and execution of Lifespark Presentations
• Attends Conferences, Events and participate in Trade Show set-up/take-down and conference attendance
• Participates in associations, functions, and professional networks
• Make recommendations for new initiatives
• Actively seeks and identifies opportunities for strategic business partnerships

 

Qualifications:

• College degree in business, health care or sales field.
• Minimum of 2 years of experience in healthcare field (preferably home and community-based services and Medicare Home Care)
• Strong understanding of home care services and the needs of seniors
• Knowledge of market landscape
• Strong professional network
• Ability to perform presentation and public speaking
• Proficient with technology and technological applications: Microsoft Office, Smart Phone, Calendaring, Wi-Fi, EMR, Internet Browsing, Printer, CRM
• Excellent communication and interpersonal skills
• Ability to work independently and collaboratively within a team
• Flexibility to travel and attend industry events as required
• Empathy, compassion and a genuine interest in improving the quality of life for those in need of care

 

 

Our Lifespark culture has created not only an award-winning workplace — earning Star Tribune Top Workplace 12 times, Minneapolis Business Journal Best Places to Work three times, and Top USA #1 in Healthcare — but a place where you have the room to be creative, make a difference, and have a purposeful, direct impact on how people age. Lifespark’s full continuum of services offers a breadth of roles with the support to grow your career. To see the experience we are creating, watch our award-winning video Going South – this is the experience you will help create at Lifespark! Changing the age-old story starts with you – let’s get you hired.

 

It has been and will continue to be our policy to provide equal employment opportunities to all employees and applicants without regard to age, race, creed, color, disability, marital status, sex, gender identity, national origin, ancestry, sexual orientation, arrest record, conviction record, military service, use or nonuse of lawful products off the Employer’s premises during nonworking hours, or declining to attend a meeting or to participate in any communication about religious matters or political matters, or any other status protected by federal, state, or local law. 

 

#Core

Provides integrated healthcare and lifestyle services for seniors.