Shift Lead (Eligible for $3/Hour Premium for Qualifying Shifts) - Sinking Spring, PA (Reading, Pennsylvania (PA), US, 19608-1112)

Summary

What You’ll Do

• Engage customers with friendly, efficient service that makes their trip easy and leaves them excited to shop at Lidl again

• Seamlessly transition between checkout, stocking, and specialized areas like the bakery or produce to meet real-time store needs

• Meet productivity goals by working with urgency and following Lidl’s streamlined processes, including pallet-to-shelf stocking

• Execute daily freshness checks in produce and chilled areas, ensuring all items meet Lidl’s quality and presentation standards

• Set up and organize non-food promotional displays and weekly offers, ensuring strong presentation, accurate signage and pricing

• Keep the store looking its best by upholding Lidl’s high cleanliness standards across the sales floor, restrooms, warehouse, and parking lot

• Create a smooth, efficient checkout experience by operating the register quickly and accurately – this includes memorizing produce price look up codes (PLUs)

• Handle customer inquiries, process returns, and professionally resolve or escalate customer issues as they arise

• Help keep inventory accurate and stock-loss low by sticking to our inventory control measures

• Ensure a safe environment for both team members and customers by following all safety procedures and operational guidelines

• Work closely with the team to complete daily tasks on time and ensure smooth store operations for the next shift

• Perform other duties as assigned

What You’ll Need

• Must be 21 years of age or older
• 1-2 years of leadership experience
• A team-oriented attitude
• Excellent customer service skills, including the patience and ability to de-escalate tense situations
• Willingness to participate in the physical operations of the store, including stocking, cleaning, and ringing on a constant basis
• Ability to lift, move, carry, or slide product over 50 pounds
• Ability to reach above head to heights greater than 10 inches
• The flexibility to start an early shift at 5am or finish a late shift at 11pm, including weekends
• Excellent written, verbal, and non-verbal communication skills, in the English language
• Ability to obtain and maintain ServSafe certification

What You’ll Receive

At Lidl, we know that in order for our people to do their best, they must be at their best. That’s why as a company, we offer one of the most generous benefits packages in the industry.

All our Lidl employees, regardless of hourly status, are eligible to receive the following benefits:

• Starting pay of $19.00 per hour
• Medical & Prescription | Dental | Vision coverage
• Paid Holiday & Paid Time Off (PTO) to use for sickness or vacation
• Dedicated training plans to ensure you are set up for success
• 401k Plan (+ 5% company match)
• Voluntary Term Life & AD&D Insurance
• Total Well-Being Program
• DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule