APM @ LIC

Product Strategy, Adoption & Market Impact ▪ Conducted user research and analyzed customer feedback to identify pain points, leading to the development of Product features that increased user engagement by 10% across insurance and loan products Development Product Vision Customer Acquisition ▪ Owned end-to-end product lifecycle management for digital insurance platforms, from discovery to postlaunch improvements, integrating analytics dashboards for performance tracking and user experience ▪ Partnered with cross-functional teams (sales, operations, IT, and compliance) to define success metrics (KPIs) for product adoption and track product performance, contributing to a 25% increase in revenue ▪ Spearheaded the development of a scalable API integration framework for LIC's digital platforms, enabling seamless data exchange with third-party systems and reducing integration time by 40% ▪ Orchestrated cross-functional alignment for the ULIP product launch, establishing success metrics that elevated market penetration by 20% and boosted premium collections by 15% Digital Product Ownership & Transformation Market Research ▪ Defined and owned the product roadmap for LIC's ANANDA platform, leading user research, feature prioritization, Business Optimization and agile development, reducing onboarding time by 30% and increasing advisor adoption by 50% within 6 months ▪ Led backlog grooming and sprint planning for a claims management system, working closely with crossfunctional teams to automate workflows, reducing claim settlement time by 25% and improving CSAT ▪ Collaborated with stakeholders to gather business requirements for Loan Management System, delivering a solution that reduced loan approval turnaround time by 30% and amplifie operational efficiency by 20%

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