LHV Bank Limited is a UK-licensed bank operating across three core business segments: Retail Banking, SME Lending, and Banking Services (BaaS). The bank is a wholly owned subsidiary of LHV Group, a listed financial services provider headquartered in Estonia. LHV Bank operates under a full UK banking licence granted in May 2023.
The Bank supports over 200 fintech clients with embedded financial infrastructure, provides retail savings products via digital channels, and offers SME credit solutions across the UK. In line with its regulatory responsibilities and growth ambitions, LHV Bank is committed to maintaining a robust and proportionate financial crime control environment.
We are looking for a
Relationship Manager to join us at this exciting stage of our growth as we expand our services and bring new, innovative products to market. In this role, you'll have the support of senior team members, including Senior Relationship Managers, Business Development Managers, Onboarding Managers, Assistants, Implementation Managers, and API Support. This means you can focus on building strong client relationships, learning the industry, and growing your expertise while being guided by experienced professionals.
Please note this is a predominantly office-based role in London which will ask you to come in and collaborate with the team 2-3 days a week.
Duties And Responsibilities
- Nurturing relationships with regulated Financial Institutions through regular calls and meetings, offering innovative and flexible solutions to complex challenges.
- Proactively identifying upselling opportunities by continuously assessing and recommending the best product fit for your clients in the portfolio.
- Collaborating closely with our Risk Management and Anti-Money Laundering teams to ensure compliance with regulations and aligning with our risk appetite.
- Preparing compelling memos based on clients' business models and risk profiles, representing their interests at committees and Management Board meetings.
- Keeping a pulse on industry trends, remaining at the forefront of the evolving landscape.
- Serving as a brand ambassador for LHV, representing us at industry events and networking with key stakeholders.
- Flexibility to occasionally (and rarely) schedule calls outside of regular business hours to accommodate clients from different time zones.
- Ability to travel occasionally to see clients and attend industry conferences.
Skills And Experience
- Knowledge and experience within Fintech, banking or the payments Industry.
- Prior experience of building and cultivating relationships with clients in Banking or Financial Service's.
- Excellent verbal and written communication skills.
- Excellent organisational skills and good attention to detail.
Some Of Our Benefits
- Competitive salary & progression
- Open and inclusive culture
- Hybrid working
- Fantastic offices and great working environment
- Vitality Health Plan (includes private health insurance, travel insurance, gym discounts)
- Medicash health plan (Level 3)
- 5% employer pension contribution
- Life assurance
- Income protection insurance
- 28 days holiday plus 3 additional days, bank holidays & further days for various key life events
- Team socials