F&I Director
Leo Martin Chevrolet
- Experience
- 3+ yrs
- Location
- Lake Jackson, Texas, United States
- Job type
- Full-time
Required skills
- compliance
- customer retention
- lease
About the role
Finance & Insurance (F&I) Director – Chevrolet Dealership
Primary Responsibilities
-
Structure and finalize vehicle financing and lease agreements in alignment with lender guidelines.
-
Present and enroll customers in vehicle protection options & benefits.
-
Maintain strong knowledge of current Chevrolet incentives & lender programs.
-
Ensure all deals meet lender audit, funding, and manufacturer delivery requirements
F&I Sales Performance
-
Maximize F&I gross profit and per-vehicle-retailed (PVR) while maintaining full transparency and ethical standards
-
Maintain strong product penetration and chargeback control
-
Balance profitability with long-term customer retention and satisfaction
-
Accurately present product value consistent with the Chevrolet ownership experience
Compliance & Risk Management
-
Ensure full compliance with all federal, state, & manufacturer regulations including:
-
Truth in Lending Act (TILA)
-
Fair Credit Reporting Act (FCRA)
-
Gramm-Leach-Bliley Act (Privacy)
-
FTC Safeguards Rule
-
GM Dealer Sales & Service Agreement (DSSA) requirements
-
Oversee deal audits, funding accuracy, and documentation integrity
-
Protect customer data in compliance with GM and federal privacy standards
-
Maintain clean funding and minimal GM Financial or lender chargebacks
Customer Experience (Chevrolet Brand Standard)
-
Deliver a professional, transparent, and confidence-building F&I experience that reflects Chevrolet brand values
-
Clearly explain financing terms, coverage options, and ownership benefits
-
Support dealership CSI and Chevrolet Customer Experience Index (CEI) targets
-
Resolve customer concerns related to financing or protection products promptly and professionally
Lender & Vendor Relationships
-
Maintain strong working relationships with, regional banks, credit unions, and secondary finance sources
-
Stay current on lender guideline changes, compliance updates, and program enhancements
Reporting & Performance Management
-
Monitor and report key F&I metrics including:
-
PVR (Per Vehicle Retailed)
-
Product penetration rates
-
GM Financial utilization
-
Funding efficiency and chargebacks
-
Compliance and audit results
-
Use performance data to drive continuous improvement
-
Report results and trends to executive management
Leadership & Training
-
Train and support sales management and sales consultants on:
-
Credit application accuracy
-
Deal structure best practices
-
Proper introduction of F&I products
-
Promote a culture of compliance, professionalism, and accountability
-
Lead by example in ethical sales practices and customer advocacy
Job Requirements
Experience
Knowledge & Skills
-
Excellent communication, presentation, and negotiation skills
-
High attention to detail and organizational ability
-
Ability to analyze financial and compliance metrics
Education & Certifications
-
High school diploma or GED required
-
College degree in business, finance, or related field preferred
Compensation & Benefits
-
Competitive base salary plus performance-based commission/bonus
-
Comprehensive benefits package including health, dental, vision, 401(k), and PTO
About Leo Martin Chevrolet
Sells Chevrolet vehicles and provides automotive repair and maintenance.
This page is fully interactive when JavaScript is enabled. Please enable JavaScript to apply or browse related roles.