Archibus Information Support Specialist

The NISC IV program has an opening for an experienced Archibus Information Support Specialist. The contractor must provide facility management software support services in a wide range of areas supporting the National Airspace System (NAS) implementation programs for the Office of Facility Management at the FAA Mike Monroney Aeronautical Center. The ideal candidate will perform a mix of routine and varying assignments associated with supporting users and system administration of the ARCHIBUS facility management software application. Must have the ability to obtain a Public Trust Security Clearance Suitability. To be eligible, one must be either a U.S. Citizen OR a U.S. Permanent Resident/Green Card holder who has resided in the U.S.A for the past 3 years. Must be able to pass a drug test prior to starting with Leidos Primary Responsibilities: Apply Archibus experience and knowledge to support various technical tasks for Archibus, which functions as the primary facility management automation tool for the Mike Monroney Aeronautical Center, FAA Headquarters, nine FAA regional offices and DOT Headquarters. Frequently coordinate with users to provide guidance and support, troubleshoot problems or issues, develop training and help documentation, and conduct user training on all business functions supported by Archibus. Other Archibus related tasks include analyzing and reviewing data and coordinating issues with users to resolve discrepancies, working with Archibus CAD drawings, researching Archibus modules and functionality, testing software upgrades and enhancements, writing system documentation, developing and conducting needs assessments for system enhancements, and assisting with implementing Archibus solutions to support AMP business processes. Utilizes effective communication and interpersonal skills with team members, which include senior team personnel, automation systems team lead and customers, providing vital support to this collaborative and high efficiency team. Customer contacts are typically internal and external to AMP, including regular contacts with employees or groups of varied skill levels in the immediate organization, regional/ Center personnel, and personnel in FAA/DOT Headquarters locations or other external organizations.

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