TG DEALER

Posted: Wednesday, April 22, 2026

Close: Friday, May 1, 2026

JOB SUMMARY:  Conducts and provides game protection on their assigned game according to the Casino and Departmental Policies and Procedures.  Maintains a thorough knowledge of the games dealt.  Works under close supervision of the Floor Leads and under constant monitoring of surveillance.  Interacts with guests in a friendly and cheerful manner.

SUPERVISION EXERCISED:  None.

LICENSE REQUIRED:  Must obtain and hold a Class III gaming license while employed and complete an annual background check with TGA.

MINIMUM EDUCATION REQUIRED FOR POSITION:  High school diploma or GED required.  Satisfactory completion of dealer's training school at Yakama Legends Casino Hotel or a minimum six  (6) months of experience dealing multiple games (An equivalent combination of education/training and experience will be acceptable).

 PHYSICAL REQUIREMENTS:  Must be able to stand, sit, bend, reach, or squat for eight (8) hours or longer.  Must be able to lift at least 15 lbs. Manual and finger dexterity.  Must have true color vision and adequate hearing perception.   Must be able to work in a smoke filled and noisy environment for eight (8) hours or longer.

SPECIFIC SKILLS/KNOWLEDGE/EXPERIENCE REQUIRED FOR POSITION: Team member must have good dexterity and memory.  Must have exceptional math skills and have excellent verbal and interpersonal communication skills. An outgoing, positive personality and be service oriented.  Must be able to follow directions and accept coaching in a positive manner. Candidate must be able to encourage and build mutual trust, respect and cooperation among team members to improve guest experience. Must have good grooming habits, neat appearance and demonstrate good manners.  

SPECIFIC DUTIES PERFORMED:   This list of tasks is illustrative ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. It does not imply that all positions within the class perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned.

1. Conducts the assigned game according to Legends established policies and procedures, as well as Washington State and N.I.G.C. standards.
2. Handles guests’ transactions for buy-ins and payoffs, as well as greetings and positive interactions with guests.
3. Verifies fills and credits to game.
4. Notifies Floor Lead of any irregularities noted in guest play and of other transactions during shift.
5. Identifies ways to improve workflows and processes to work smarter and increase efficiency.
6. Remains aware of guests time on table and finds ways to manage as many guests or situations as possible.
7. Moves guest service situations quickly toward resolution by efficiently managing and controlling the circumstances; addressing them with supervisor where appropriate.
8. Explains the “why” behind the resolution or action for the guest.
9. Pays attention to detail and conducts thorough research to make the best decision for the guest and the business.
10. Makes judgment calls based on understanding Legends Casinos’ Purpose, Values and Objectives while utilizing research, knowledge, and experience.
11. Proactively shares guest feedback with supervisor and peers in the spirit of continuous improvement.
12. Seeks to share and improve processes and workflows based on guest feedback.
13. Anticipates the consequences of decisions that impact the guest and proactively provides solutions or recommendations appropriately.
14. Provides insights to improve the guest experience.
15. Finds ways to make good use of theirs and their team members strengths and talents.
16. Acts as a mentor for their peers and considers the success of the team members as their success.
17. Views themselves as responsible for their contribution and remains self-aware of themselves.
18. Takes personal responsibility for their performance, knows how they are performing and constantly strives to improve.
19. Continues to develop skills so that they can contribute at a higher level.
20. Actively seeks to build new skills; teaches others and shares best practices.
21. Demonstrates enthusiasm, courtesy, responsiveness, and professionalism in our daily work.
22. Ability to become familiar with, and use policies and procedures as contained in the team member handbook.
23. Models for the team a strong work ethic and is visible, available and present for the guest and their team and promotes open communication, teamwork, team member morale and motivation.

 Revised 10/19