About the role
We're a team of doers and problem solvers. We're a diverse group that insists on inclusion and thrives on feedback. We're a tech company that's in the business of providing clarity, making things simple, and creating innovative services so that legal and tax help are accessible to every business owner, creator, and every family.
If you're as passionate as we are about all of the above, then your talents have a place with us. Join our team and become an official Zoomer.
The values that guide us
Lift each other up
We build great teams by recognizing, motivating, and inspiring each other. We realize that we can't do it alone, and success comes from working together as one team. We embrace a diversity of perspectives and celebrate our differences and our achievements together. We lead with empathy and respect, and we're committed to each other's success.
Champion our customers
Our customers are at the center of everything we do, and we're laser focused on being a trusted partner at every step of their journey. We work tirelessly to provide access to the tools and expertise people need to start and grow their businesses. We understand and constantly think about our customers' most critical challenges today so we can make their businesses more successful and hassle-free tomorrow.
See the whole picture
We're relentlessly curious and strive to see how everything fits together. We're constantly connecting the dots and leaning in to create a flawless end-to-end experience. We're always thinking beyond our own piece of the puzzle. We collaborate with one another to understand the impacts of our decisions. We think big — but we know that every detail of our customers' experience matters.
Focus on results
We are all owners of our business results. We set measurable goals, track progress regularly, and hold each other accountable. We aren't afraid to take big chances and make some mistakes that we'll learn and grow from — just like our customers do. We keep an entrepreneurial mindset, never settle for how it's always been done, and keep pushing boundaries until we find a better way forward. We focus our time on impactful work to deliver outstanding results for our customers.
Keep it simple
We communicate clearly and directly to make sure our message can be understood with no confusion. We incorporate others' views, actively listen to new ideas, and embrace inquiry and debate. We value transparent, inclusive, and respectful communication to build and maintain trust with each other and our customers.
