Software Development Engineer 2 (Backend)

Performance Enhancement via Database Migration: Improved query response times by 60% through a strategic transition from MongoDB to ClickHouse SQL, ensuring efficiency and scalability across the platform. Internationalization: Achieved a 35% increase in global user engagement by implementing multi-language support while reducing implementation time for new languages by 40%. Multi-Channel Bot Integration: Scaled microservices for WhatsApp, Slack, MS Teams, and GoogleChat, increasing engagement by 125% through enhanced multi-platform accessibility. Metrics Alerting System: Implemented a customizable alerting system that increased product adoption and engagement by strategic adjustments and proactive monitoring. Enhanced System Scalability: Boosted system scalability by redesigning backend processes and optimizing database queries, leading to a 30% improvement in API response times for 10M+ users. Report automation using Google APIs: Elevated report accuracy by 25% and expedited delivery time by 50% with automated generation. Internal tools: Developed internal SDK tools and automated CI/CD pipelines, boosting productivity significantly. Cross-Functional Collaboration: Streamlined engineering workflows with product and business teams. Slashed onboarding time by 20% by creating comprehensive documentation for backend systems.