Administrative Specialist

About the Department

We’re looking for a dependable and customer-focused team member to support the smooth daily operations of our organization. This role is ideal for someone who enjoys helping people, staying organized, and keeping a workplace running efficiently.

Position Duties

What You Will Do

• In this role, you will be the first point of contact for visitors, staff, and callers. Your main responsibilities include:

• Monitor gate access and greet visitors professionally

• Answer and transfer phone calls, and assist guests using the visitor management system

• Handle incoming mail, packages, and deliveries

• Maintain a clean, organized, and welcoming reception area

• Provide excellent customer service by answering inquiries and assisting internal and external customers

• Perform a variety of administrative tasks, including:

  • Maintaining and updating files and records

  • Creating and maintaining spreadsheets

  • Composing correspondence

  • Entering data and processing work orders

  • Copying, scanning, filing, and managing electronic documents

  • Ordering and inventorying office supplies

  • Assisting with record requests

• Support office operations by helping prepare payroll, explaining policies and procedures, processing and distributing orders, preparing invoices, and scheduling meetings and appointments

• Transcribe meeting minutes, maintain office calendars, and assist with newsletters, press releases, publications, and emails

• Generate and distribute monthly and weekly reports, including cash deposit reports

• Conduct research and arrange business travel for staff

• Follow workplace security, safety, and confidentiality protocols

• Perform other duties as assigned

Minimum Qualifications

What We’re Looking For

Education & Experience

Requires any combination of education and experience equivalent to:

• High school diploma or GED

• One year of clerical, customer service, or related experience

Required

• Valid driver’s license with a good driving record

• Strong communication and multitasking skills

• Ability to stay calm and organized in a fast-paced environment

• Understanding of confidentiality, office procedures, and visitor/phone management systems

Other Qualifications

Work Schedule: Monday–Friday, 7:30 AM to 4:00 PM

Why Join Us?

In this role, you will be an important part of keeping daily operations running smoothly and ensuring visitors, staff, and customers receive excellent service. You’ll work with a supportive team, develop your administrative skills, and help create a welcoming and efficient environment for everyone who enters the workplace.

About the Department

Lee County Public Safety is committed to protecting the community through high-quality emergency and safety services. The department oversees key operations such as emergency medical services, emergency management, communications, and public safety support. Our teams work together to maintain a safe, prepared, and responsive environment for residents and visitors across Lee County.