Astellas Pharma
Website:
astellas.com
Job details:
About Astellas
Astellas is a global life sciences company committed to turning innovative science into VALUE for patients. We provide transformative therapies in disease areas that include oncology, ophthalmology, urology, immunology and women's health. Through our research and development programs, we are pioneering new healthcare solutions for diseases with high unmet medical need. Learn more at Astellas.com (https://www.astellas.com/en) .
Are you driven to make a real difference in the lives of patients?
We're seeking passionate individuals who thrive in dynamic environments, embrace new ideas, and aren't afraid to take intelligent risks. People who act with unwavering integrity and are deeply committed to making a tangible impact.
This position is based in Bengaluru, and is a
12- month fixed- term contract with a
hybrid work arrangement , requiring
approximately two days per week of onsite presence to support in-office needs.
Purpose And Scope
The Learning Operations and Technology Analyst plays a critical role in enabling the successful delivery, optimization, and scalability of enterprise-wide leadership and capability programs. As a core member of the enterprise learning team at Astellas Pharma, this role integrates program operations, learning technology management, and data-driven insights to ensure high-quality, efficient, and scalable learning experiences across the organization.
The role owns end-to-end program operations while also leading learning platform administration, metrics and dashboard development, content governance, and vendor coordination. By combining operational excellence with digital fluency and analytical capability, the Learning Operations and Technology Analyst supports enterprise capability growth and performance impact.
Responsibilities And Accountabilities
- Enterprise Program Operations & Delivery Management: Own end-to-end operational planning and execution of enterprise-wide leadership and capability programs. Coordinate scheduling across global business areas and geographies Ensure facilitator readiness, session set-up, and delivery logistics. Identify risks, manage dependencies, and proactively mitigate operational issues to ensure seamless program execution.
- Learning Technology & Platform Management: Manage learning content lifecycle, including uploads, version control, archival, and quality assurance within platforms. Coordinate with content owners, facilitators, and vendors to maintain current and high-quality materials. Ensure content is accessible, organized, and aligned with enterprise standards. (e.g., interacting with LMS, virtual learning tools, enrollment systems).Troubleshoot technical issues and partner with stakeholders and vendors to ensure platform functionality, upgrades, and continuous optimization.
- Metrics, Dashboarding & Reporting: Design, build, and maintain dashboards to track participation, completion, engagement, and delivery metrics. Translate learning data into actionable insights for enterprise learning leadership and stakeholders. Support evaluation processes and contribute to measurement of program effectiveness and business impact. Ensure data integrity, reporting accuracy, and audit readiness.
- Stakeholder & Communication Management: Manage calendars, communications, invitations, and program-related updates for global stakeholders. Partner with senior leaders, facilitators, HR colleagues, and external vendors to ensure clarity, alignment, and timely information. Maintain internal communication sites and knowledge base in Microsoft and Service Now.
- Live delivery support & issue resolution: Provide real-time operational support during program delivery, proactively identifying and resolving scheduling, technology, or logistical issues to maintain quality and momentum.
- Continuous improvement & scalability: Capture lessons learned, identify process improvements, and support the evolution of scalable, repeatable operational practices to enable sustainable enterprise rollout.
Required Qualifications
- Proven experience in learning operations, program management, learning technology administration, or L&D analytics within a complex, fast-paced organization.
- Demonstrated experience coordinating global programs across multiple geographies and time zones.
- Strong experience working with learning systems and digital platforms (e.g., LMS, virtual learning environments, collaboration tools in the Microsoft Suite).
- Experience developing reports, dashboards, or analytics to inform program performance and decision-making.
- Strong organizational and project management skills with the ability to manage multiple workstreams and stakeholders simultaneously.
- High attention to detail and demonstrated operational accuracy, follow-through, and risk mitigation.
- Strong written and verbal communication skills, with confidence engaging global and regional stakeholders.
- Experience supporting senior leaders, facilitators, or external partners in a professional environment.
- Comfortable working autonomously while contributing collaboratively within a broader learning or HR team.
- Qualification in Learning & Development, HR, Business Administration, Information Systems, Data Analytics, Project Management, or a related field (or equivalent practical experience). A qualification in Learning & Development, HR, Business Administration, Project Management, or a related field (or equivalent practical experience).
Preferred Qualifications
Working Environment
At Astellas we recognize the importance of work/life balance, and we are proud to offer a hybrid working solution allowing time to connect with colleagues at the office with the flexibility to also work from home. We believe this will optimize the most productive work environment for all employees to succeed and deliver. Hybrid work from certain locations may be permitted in accordance with Astellas’ Responsible Flexibility.
What awaits you at Astellas?
- Global collaboration: Become part of a connected global business of like-minded life science leaders, all dedicated to improving patients' lives worldwide.
- Real-world patient impact: Contribute to transformative therapies that reach patients around the world, knowing your work makes a difference every day.
- Relentless Innovation: Join a company at the forefront of scientific breakthroughs, where you'll have the opportunity to shape the future of healthcare.
- A Culture of Growth: Chart your own course within a supportive environment that values your contributions, champions your development, and empowers you to pursue your passions.
Our Organizational Values and Behaviors
Values: Innovation, Integrity and Impact sit at the heart of what we do.
Behaviors: We come together as ‘One Astellas’, working with courage and a sense of urgency. We are outcome focused and consistently take accountability for our personal contribution.
Category People Enablement (SUB00000730)
Astellas is committed to equality of opportunity in all aspects of employment.
EOE including Disability/Protected Veterans
Click on Apply to know more.