ZenoCloud
Website:
zenocloud.io
Job details:
Job Title: Learning & Development (L&D) Executive
Department: Human Resources / People Operations
Reports To: Head of HR
Location: Noida
Employment Type: Full-time
Role Overview
We are looking for an energetic and organized Learning & Development (L&D) Specialist with 2–4 years of experience to manage training execution across our multi-brand business. In this role, you will lead end-to-end new hire training, ensure every incoming team member is certified and role-ready, and manage the day-to-day administration and learner engagement of our Learning Management System (LMS).
Key Responsibilities
New Hire Training & Onboarding
- Coordinate and facilitate the complete onboarding and induction process for all new joiners.
- Ensure every new hire completes mandatory product, compliance, and process training on schedule.
- Administer assessments, knowledge checks, and practical evaluations to certify new employees before they begin active duties.
- Track individual learning curves and provide refresher training to struggling team members.
Multi-Brand Training Support
- Deliver distinct training modules aligned with the specific brand identity, products, and customer touchpoints of each brand in our portfolio.
- Partner with brand leads and store/department managers to identify immediate operational training needs.
- Maintain up-to-date training manuals, quick-reference guides, and job aids across brands.
LMS Administration & Engagement
- Own daily LMS tasks: enroll users, assign relevant brand curriculums, resolve learner access issues, and maintain data hygiene.
- Monitor completion rates, follow up with overdue learners, and keep managers informed of team progress.
- Help upload and structure new training content, including videos, quizzes, and digital handbooks.
Tracking & Reporting
- Maintain weekly and monthly training trackers (attendance, completion rates, test scores).
- Gather learner feedback after every training batch to improve delivery and materials.
Qualifications & Skills
- Experience: 2–4 years of hands-on experience in corporate training, L&D coordination, or onboarding, preferably in multi-brand, retail, hospitality, or fast-paced customer-facing environments.
- LMS Skills: Practical experience administering an LMS (e.g., TalentLMS, Moodle, Disprz, Zoho Learn, or similar).
- Communication & Presentation: Confident verbal communication and facilitation skills, capable of holding engaging group sessions both online and in person.
- Tools: Proficiency in MS Office / Google Workspace (especially PowerPoint/Slides and Excel/Sheets); basic experience with Canva or presentation design tools is a plus.
- Education: Bachelor’s degree in HR, Business Administration, Education, or a related field.
Click on Apply to know more.
