MSN Laboratories
Website:
msnlabs.com
Job details:
Location: Strategic Regional Headquarters (Hyderabad)
Reporting To: Head – Learning & Development & Organizational Counselling - EM
Job Purpose
Serve as a strategic catalyst for the Emerging Markets (EM) region by identifying, designing, and executing
centralized and localized learning initiatives. This role ensures regional talent development is aligned with
organizational priorities to build a high-performing, future-ready workforce across all business functions.
Key Responsibilities
1. Strategic Alignment & Diagnostics
• Business Need Analysis (BNA): Conduct comprehensive analyses to align L&D interventions with
central corporate strategies.
• Learning Need Analysis (LNA): Perform multi-functional diagnostics across Sales, Marketing,
Operations, Finance, and HR to identify performance gaps.
2. Strategy & Content Development
• Holistic Learning Journeys: Design blended learning paths incorporating classroom sessions, digital
modules, On-the-Job Training (OJT), and executive mentorship.
• Competency Mapping: Implement mapping and regular assessments to proactively bridge skill gaps.
• Localization: Adapt and translate central training modules to ensure regional relevance and maximum
knowledge internalization.
• Instructional Design: Apply modern principles to create engaging medical and behavioral training
content.
3. Execution & Delivery
• High-Impact Facilitation: Deliver training sessions to diverse functional teams, ensuring high
engagement and retention.
• Learning Dynamics: Drive the 70:20:10 model by integrating Kolb’s Learning Cycle (Experience,
Observation, Conceptualization, and Experimentation).
4. Business Integration & Analytics
• Commercial Partnership: Collaborate with Regional Product Managers on Psychographic
Customer Segmentation and commercial initiatives (DGM, CME, and Medical Camps).
• Psychometric Analysis: Apply behavioral assessment tools throughout the employee lifecycle—from
recruitment to succession planning.
5. Performance, Growth & Reporting
• Talent Frameworks: Link L&D outcomes directly to Performance Management and Succession
Planning.
• Impact Measurement: Measure ROI using the Kirkpatrick Model (Levels 1–4) to track everything
from learner reaction to tangible financial results.
Operational Oversight: Manage the L&D budget and maintain meticulous records of training data and
intervention efficacy.
Candidate Profile
Education
• Required: Bachelor’s degree in Science, Pharmacy, or Medicine (MBBS/BDS/B. Sc-Bio-Science). Must
possess deep knowledge of Anatomy, Physiology, and Pharmacology.
• Preferred: Master’s degree (M.Sc/M.Pharm) with MBA (Marketing/HR/International Business).
Experience
• Required: 3–5 years in Pharmaceutical Sales L&D, specifically delivering Medical and Behavioural
training.
• Leadership: Mandatory experience as a People Manager (minimum First Line Manager) with a
proven track record of improving team performance through coaching.
• Preferred: Experience managing L&D for International Markets and training diverse corporate
functions.
Core Competencies
• Expertise: Deep understanding of Adult Learning Principles, Behavioural Science, and Blended Learning
methodologies.
• Analytical: Strong aptitude for data interpretation by analysis competency mapping process & results
• Influence: Ability to navigate a matrix reporting structure and influence senior HO & regional
stakeholders.
Working Conditions
• Office/Classroom (80%): Strategy, content design, facilitation, and administration.
• Field-Based (20%): Market visits, OJT coaching, and regional travel to HO/Branches.
Key Performance Indicators (KPIs)
Category Key Metric
Effectiveness Assessment Score Delta: Improvement between pre- and post-training scores.
Behavior Kirkpatrick Level 3 Adoption: % of learners showing behaviour change 90 days post-training.
Alignment Sales Competency Growth: Measurable improvement in regional competency maps.
Readiness Product Launch Success: Training readiness scores for new launches or CMEs.
Operational Training Coverage: 90% of the regional workforce completing mandatory modules.
Click on Apply to know more.