Website:
rypro.co.in
Job details:
Learning & Development Manager
Job Summary
Location - Bhopal
Experience - 6 to 10 years
We are seeking an experienced Learning & Development Manager to lead the learning strategy for our Accounting operations. The role is responsible for building technical and behavioral capability across finance teams, ensuring employees are proficient in australianaccounting principles, compliance requirements, accounting software, and client service standards. The L&D Manager will partner with Operations, Quality, and HR to drive continuous learning, improve productivity, and support business growth.
Key Responsibilities
- Develop and execute the L&D strategy aligned with business goals for Accounting operations.
- Conduct Training Needs Analysis (TNA) to identify technical, process, and behavioral skill gaps.
- Design and deliver onboarding, refresher, and upskilling programs for finance professionals.
- Develop learning content covering:
- Australian accounting fundamentals
- Bookkeeping
- Accounts Payable (AP)
- Accounts Receivable (AR)
- Bank Reconciliations
- VAT
- Payroll basics
- Month-end and year-end processes
- Financial reporting
- Client communication and stakeholder management
- Create certification and competency assessment programs to measure employee proficiency.
- Collaborate with Operations Managers, Subject Matter Experts (SMEs), and Quality teams to identify performance gaps and implement learning solutions.
- Ensure all learning content is updated in line with changes in accounting regulations, client requirements, and internal processes.
- Manage the Learning Management System (LMS), training records, and learning analytics.
- Evaluate training effectiveness through assessments, productivity metrics, quality scores, and stakeholder feedback.
- Lead leadership development initiatives for Team Leaders and Assistant Managers.
- Manage external training partners, certifications, and the L&D budget.
- Promote a culture of continuous learning and knowledge sharing across the organization.
Required Qualifications
- Preferred CA ,Bachelor's degree in Commerce, Accounting, Finance, Human Resources, or a related field.
- Professional qualifications such as ACCA, CIMA, or equivalent are an added advantage.
- 6–10 years of experience in Learning & Development, with experience supporting Accounting, Finance, or Shared Services operations.
- Strong understanding of accounting processes and finance operations.
- Experience designing technical learning programs and competency frameworks.
- Familiarity with accounting software such as Xero, QuickBooks, Sage, or similar ERP systems.
- Experience using Learning Management Systems (LMS) and digital learning tools.
Skills & Competencies
- Strong instructional design and facilitation skills.
- Excellent communication and presentation abilities.
- Knowledge of adult learning principles.
- Stakeholder management and business partnering.
- Project management and organizational skills.
- Data-driven approach to measuring learning outcomes.
- Coaching and mentoring capability.
- Strong analytical and problem-solving skills.
Key Performance Indicators (KPIs)
- New hire training completion and certification rates.
- Speed to competency for new employees.
- Improvement in quality scores and process accuracy.
- Reduction in process errors and rework.
- Productivity improvements following training.
- Training effectiveness scores and learner feedback.
- Internal promotions and leadership pipeline readiness.
Interested candidate can mail the cv - monica@rypro.co.in
Click on Apply to know more.