Pilgrim
Website:
discoverpilgrim.com
Job details:
Responsibilities:
1. Strategic Warehouse Operations
- Define and execute the long-term warehousing and distribution strategy.
- Optimize warehouse network design (mother warehouses, regional hubs, FCs) to improve service levels and reduce costs.
- Lead setup, onboarding, and stabilization of new warehouses and 3PL partners.
- Build scalable warehousing capabilities to support multi-brand and omnichannel growth.
2. Inventory & Order Management
- Ensure 99.9% inventory accuracy through robust cycle count and audit mechanisms.
- Oversee end-to-end B2C (D2C) and B2B fulfillment operations with high Fill Rate and OTIF performance.
- Drive effective FEFO management, batch control, and aging inventory optimization.
- Ensure seamless stock availability through close coordination with Planning, Procurement, and Logistics teams.
3. Process Excellence & Technology
- Lead implementation and optimization of WMS, ERP, and OMS integrations.
- Drive automation and Lean initiatives to improve warehouse productivity and TAT.
- Monitor and improve operational KPIs including:
- Cost per Order (CPO)
- Order-to-Dispatch TAT
- Inventory Accuracy
- Fill Rate
- RTO Processing
- Manpower Productivity
- Use data-driven insights to drive continuous operational improvements.
4. Financial & Compliance Management
- Own warehousing P&L with focus on cost optimization and operational efficiency.
- Ensure adherence to safety standards, labor compliance, and BPC-specific storage regulations.
- Implement strong governance and risk-control mechanisms across operations.
5. Leadership & Stakeholder Management
- Build and mentor high-performing warehouse operations teams.
- Collaborate cross-functionally with Supply Chain, Logistics, Procurement, Commercial, and Finance teams.
- Drive a culture of accountability, execution excellence, and continuous improvement.
Education & Experience
- Graduate degree required; MBA in Supply Chain / Operations preferred.
- 8–10 years of experience in Warehousing, Distribution, or Supply Chain Operations.
- Minimum 3–4 years in a leadership role managing large-scale warehousing operations.
- Experience in BPC, FMCG, Retail, or E-commerce/D2C industry is mandatory.
Technical Skills
- Strong expertise in WMS, ERP, and OMS platforms.
- Hands-on experience with EasyEcom, Vinculum, Unicommerce, or similar systems preferred.
- Strong understanding of inventory management, warehouse design, and fulfillment operations.
- Strong analytical and data-driven decision-making capabilities.
- Exposure to warehouse automation and process optimization initiatives preferred.
Leadership Skills
- Strong stakeholder management and team leadership abilities.
- High ownership mindset with strong execution focus.
- Ability to thrive in a fast-paced, high-growth environment.
- Strong problem-solving and operational decision-making skills.
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