Lead Trade Services Processor
Wells Fargo
- Location
- Serilingampalli, Telangana, India
- Job type
- Full-time
Required skills
- communication skills
- compliance
About the role
Wells Fargo
Website:
wellsfargo.com
Job details:
About This Role
Wells Fargo is seeking a Lead Trade Services Processor
In This Role, You Will
- Ensure customer satisfaction by providing support services in the delivery of a wide range of Trade Service products
- Perform issuing, advising and amending of letters of credit, negotiation of letters of credit documents, processing documentary and direct collections in accordance with Trade Services standards
- Guide individuals on complex tasks including amending letters of credit, processing documentary and direct collections in accordance with Trade Services standards
- Assist leaders in training staff on new products or procedures and coordinate workflow in the absence of leadership
- Prioritize work and provide day-to-day leadership to team
- Identify opportunities for additional product sales through client referrals and make recommendations to changes in existing policies and procedures
- Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
- Interact with internal customers
- Receive direction from leaders and exercise independent judgement while developing the knowledge to understand function, policies, procedures, and compliance requirements
Required Qualifications
- 6+ years of Trade Service experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications
- Demonstrates the inter-personal skills to identify and appropriately act upon scenarios requiring escalation or further due diligence
- 2+ years in a role with exposure to BSA/AML, Sanctions and Anti-boycott policies and procedures, and demonstrates an ability to understand and consistently adhere to procedures related to these subjects
- Possess the written and verbal communication skills to provide clear and concise risk escalations
Reference Number
R-470372
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