Lead Technical Writer
ClanX
- Location
- India
- Job type
- Full-time
Required skills
- API
- content creation
- data analytics
- end-to-end
- SaaS
About the role
ClanX
Website:
clanx.ai
Job details:
Requirements
- Bachelor’s degree in Technical Writing, Instructional Design, Communications, Computer Science, or related field
- 7+ years of experience in technical writing, product education, or content strategy
- Experience working with SaaS, AI, or data analytics products
- Experience using AI-powered documentation or content creation tools
- Experience with LMS platforms and interactive learning tools
- Strong writing and editing skills with ability to simplify complex technical concepts
- Experience creating product documentation, API documentation, and user guides
- Ability to analyze user engagement data and improve educational content
Responsibilities
- Develop and execute a Gen AI-powered product education strategy
- Build structured learning paths and training resources for different user personas
- Own end-to-end technical documentation including user guides, API docs, and help content
- Implement AI-assisted workflows to scale documentation and knowledge content
- Design onboarding materials, quick-start guides, and feature deep dives
- Build and launch Savant’s Analytics Academy with courses and certifications
- Collaborate with Product, Engineering, Support, Customer Success, and Marketing teams
- Track engagement with educational content and improve learning experiences using feedback and analytics
- Conduct webinars, training sessions, and interactive learning programs
- Experiment with AI-driven documentation, interactive guides, and knowledge systems
Job Details
Remote (India)
Interview Process
- Recruiter Screening
- Hiring Manager Interview
- Technical Interview
- Final Interview
Click on Apply to know more.
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