Lead Technical Writer

ClanX

Website: clanx.ai
Job details:

Requirements

• Bachelor’s degree in Technical Writing, Instructional Design, Communications, Computer Science, or related field
• 7+ years of experience in technical writing, product education, or content strategy
• Experience working with SaaS, AI, or data analytics products
• Experience using AI-powered documentation or content creation tools
• Experience with LMS platforms and interactive learning tools
• Strong writing and editing skills with ability to simplify complex technical concepts
• Experience creating product documentation, API documentation, and user guides
• Ability to analyze user engagement data and improve educational content

Responsibilities

• Develop and execute a Gen AI-powered product education strategy
• Build structured learning paths and training resources for different user personas
• Own end-to-end technical documentation including user guides, API docs, and help content
• Implement AI-assisted workflows to scale documentation and knowledge content
• Design onboarding materials, quick-start guides, and feature deep dives
• Build and launch Savant’s Analytics Academy with courses and certifications
• Collaborate with Product, Engineering, Support, Customer Success, and Marketing teams
• Track engagement with educational content and improve learning experiences using feedback and analytics
• Conduct webinars, training sessions, and interactive learning programs
• Experiment with AI-driven documentation, interactive guides, and knowledge systems

Job Details

Remote (India)

Interview Process

• Recruiter Screening
• Hiring Manager Interview
• Technical Interview
• Final Interview

Click on Apply to know more.