Website:
Job details:
Company: Customer Feedback Simplified
Location: Remote
Type: Internship Full Time
Duration:3 months, with potential to extend
Stipend & Bonuses:
Base Stipend: ₹5,000/month, with increases on extension past the first three months based on performance.
Performance Bonus — where the real earning potential is:
This role rewards results directly. For every lead you source and qualify that converts into a paying customer, you earn a bonus of ₹500 to ₹5,000 per customer, scaled by the plan they choose — higher bonuses for higher-tier and annual plans. There is no cap on how much you can earn: the more quality customers your research brings in, the more you make.
We believe in paying for impact. A strong performer who consistently sources high-quality leads that convert can earn significantly more than the base stipend through bonuses alone. Your research translates directly into your reward.
(Bonuses are paid on confirmed customer payment.)
Company Description Customer Feedback Simplified is a SaaS platform that helps businesses of all sizes understand and improve customer experience before they lose customers silently. The product enables companies to collect NPS, CSAT, and CES feedback across multiple channels, route satisfied customers to review platforms, and address negative experiences privately. Its tools support multi-location management, segmentation by team or location, and built-in features like QR codes, website embeds, and multi-language support. With affordable plans starting at $5/month and a 30-day free trial, the platform is designed for restaurants, retail, service businesses, and multi-location brands or any small-to-medium scale business that prioritise customer retention and online reputation.
Role Description The Lead Research & Prospecting Intern is a full-time remote role. This position focuses on identifying, researching, and qualifying potential customers who can benefit from Customer Feedback Simplified. Day-to-day responsibilities include building and updating prospect lists, conducting online and market research on target segments such as restaurants, retail, and service businesses, and mapping key decision-makers within organizations. The intern will analyze prospect data to spot patterns, prioritize high-potential leads, and collaborate with the founding team and sales/marketing functions to refine ideal customer profiles and outreach strategies. The role also involves maintaining accurate records, preparing brief reports on research findings, and supporting experiments in lead generation and outbound prospecting.
Qualifications
- Strong research and analytical abilities, including experience with online research, data gathering, and basic data organization (e.g., spreadsheets, CRM tools).
- Interest in customer experience, SaaS products, and small business operations, with the ability to understand and articulate business pain points.
- Effective written and verbal communication skills for documenting findings, summarising insights, and collaborating with team members.
- Comfort with digital tools such as productivity suites (Google Workspace or Microsoft Office), CRM or lead-tracking systems, and internet research platforms.
- Ability to work independently in a fast-paced startup environment, manage multiple tasks, and maintain attention to detail.
- Currently pursuing or recently completed a degree in Business, Marketing, Analytics, or a related field, or equivalent practical experience.
- Prior exposure to sales research, lead generation, or market analysis is an advantage but not required.
- Willingness to work remotely.
How to Apply
This is a research role, so we'd like to see how you research. Before applying:
- Visit our website https://customerfeedbacksimplified.com and identify what problem we solve and which types of businesses would benefit most.
- Pick one specific niche and city you think is a strong fit and explain in 2-3 sentences why you chose it.
- Find 5 real businesses in that niche/city that would be strong prospects. For each: name, Google rating, review count, website if exist, and a reason they're a good fit
- Bonus: identify the likely decision-maker or point of contact for one of them and how you found it.
After research submit all details as document along with resume to contact@customerfeedbacksimplified.com
Click on Apply to know more.