Ecolab
Website:
ecolab.com
Job details:
Additional Job Description
This role will be joining the
ServiceNow Platform Operations team. In this position you will work with end-users, analysts, IT teams and key stakeholders to implement/execute for a minimum of 2 areas – APO, ITSM, HR, CSM, ITOM, and/or CMDB solutions - leveraging best technical practices to deliver out-of-the-box and custom solutions to our customers on the ServiceNow platform. We are looking for a team member with leadership experience who is innovative, eager, driven and motivated to rise to the challenges of a continuously evolving technological industry, and who wants to make an impact on the user experience of the businesses globally.
What You Will Do
- Manage and maintain the ServiceNow Platform, including configuration, customizations, and
day to day Administration tasks.
- Help design, develop, and implement new features, modules, and functionalities with ServiceNow to
enhance business processes and workflows.
- Collaborate with ServiceNow and business teams to meet business needs, and implement technical
Solutions.
- Monitor System performance, troubleshoot issues, and implement corrective actions to ensure
optimal uptime and system availability.
- Create and maintain technical documentation, including system design diagrams, process flows,
and configuration details
- Stay knowledgeable of emerging ServiceNow features, capabilities, and best practices, and help
recommend innovative solutions to drive continuous improvements.
- Help lead cross-functional collaboration to deliver platform enhancements
- Help Mentor and coach team to foster professional growth, technical excellence, and team cohesion
Minimum Requirements
- Certified ServiceNow System Administrator
- Bachelor’s degree in computer science or related field
- 7+ years of experience supporting implementation, administration, configuration, and development on
the ServiceNow platform in a medium or large enterprise organization
- 3+ years of experience with ServiceNow workflows or Flow Designer
- Experience configuring and implementing ServiceNow out-of-box applications such as
APO/ITSM/ITOM/CSM/SPM/PA/APM
- Knowledge of AI and ML Capabilities
- Experience working with ServiceNow in a large enterprise
- Ability to contribute and Lead projects following Agile methodologies.
- Experience working with Business Rules, Script Includes, Access Control Lists, Scheduled Job, UI
Actions, Client Scripts, Catalog Client Scripts, UI Scripts, UI Policies and Catalog UI Policies
- Experience on Catalog Item, Record Producer, Order Guide, Workflow and Inbound Email Actions.
- Experience with Automation, Scheduled Jobs, Events and Email Notifications, Email Scripting, Email
Templates.
- Experience with implementing update sets, batch sets, and per scrum release methodology
- Experience with ServiceNow instance cloning, system patching, and upgrades
- Proven ability to work independently as well as part of a team in a dynamic environment
- Ability to effectively prioritize and execute
- Excellent problem-solving skills and attention to detail
Preferred Requirements
- ServiceNow – Accounts Payable Operations Experience
- ServiceNow – Certified Implementation Specialist (any module)
Nuestro compromiso con una cultura de inclusión y pertenencia
Ecolab está comprometido con el trato justo e igualitario de todas las personas colaboradoras y postulantes, y con la promoción de los principios de igualdad de oportunidades en el empleo. Reclutaremos, contrataremos, promoveremos, transferiremos y brindaremos oportunidades de desarrollo con base en las calificaciones individuales y el desempeño laboral, en todos los aspectos relacionados con el empleo, la compensación, los beneficios, las condiciones laborales y las oportunidades de crecimiento. Ecolab no discriminará a ninguna persona colaboradora ni postulante por motivos de raza, religión, color, credo, nacionalidad, estado de ciudadanía, sexo, orientación sexual, identidad y expresión de género, información genética, estado civil, edad o discapacidad.
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