Open Network For Digital Commerce (ONDC)
Website:
ondc.org
Job details:
Role Overview
This role will be responsible for shaping and supporting policy and regulatory frameworks impacting digital commerce in India, while driving ONDC's engagement with government and regulatory stakeholders.
The individual will work closely with ministries, regulators, and public institutions to enable policy alignment, support regulatory development, and strengthen ONDC's positioning within the evolving digital commerce ecosystem.
Additionally, the role will contribute to the techno-legal framework for network governance, including the design of systems and mechanisms to monitor and ensure policy compliance across the network.
This position sits at the intersection of public policy, regulatory affairs, and government engagement, requiring both strategic thinking and execution capability.
Key Responsibilities
1. Government & Policy Engagement
- Engage with government entities and regulatory bodies on matters related to digital commerce and network-based platforms.
- Build and manage relationships with key policymakers, ministries, and regulatory stakeholders.
- Represent ONDC in policy forums, consultations, working groups, and government discussions.
- Drive alignment between ONDC's network objectives and government policy priorities.
- Communicate clearly with regulators and the business, including breaking down complex policy and regulatory information into smaller, digestible formats for varied audiences.
2. Policy & Regulatory Development
- Track and interpret developments across e-commerce policy, digital trade, competition, and data governance frameworks — including the Digital Personal Data Protection (DPDP) Act and related rules.
- Contribute to policy notes, consultation responses, discussion papers, and regulatory submissions.
- Support the development of policy recommendations and regulatory frameworks relevant to ONDC.
- Work on key themes such as platform neutrality, interoperability, digital inclusion, and network governance.
3. Research & Policy Analysis
- Conduct in-depth policy research, regulatory analysis, and impact assessments.
- Develop briefing notes, policy papers, and executive presentations for leadership and external stakeholders.
- Support the design of governance and compliance frameworks for ONDC's network ecosystem.
- Prepare management reports and information packs — in particular for regulator meetings, internal reviews, and committee presentations — ensuring timely and accurate reporting.
4. Stakeholder & Ecosystem Management
- Engage with industry bodies, think tanks, research institutions, and ecosystem participants.
- Collaborate closely with internal teams including legal, operations, technology, and leadership.
- Work with the wider Legal, Product, and Compliance teams on developing new initiatives, ensuring regulatory considerations are embedded from inception.
- Support regulatory compliance and engagement efforts as required.
5. Capability Building & Internal Operations
- Deliver training sessions and regulatory updates to product teams and the wider business, ensuring teams understand and remain current on regulatory requirements and changes.
- Build processes, templates, and documentation for the team in a scalable and sustainable way, enabling the function to operate efficiently as it grows.
Ideal Candidate Profile
Experience
6-10 years in public policy, regulatory affairs, or government engagement — preferably in digital, technology, or e-commerce sectors.
Regulatory Knowledge
Strong understanding of India's regulatory landscape, policy-making processes, and frameworks including the DPDP Act.
Core Skills
Excellent research, writing, stakeholder management, and communication skills. Ability to translate policy into actionable frameworks.
Work Style
Comfortable working in a cross-functional, high-impact environment. Strong interpersonal skills for internal and external stakeholder collaboration.
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