UST
Website:
ust.com
Job details:
Role Description
Product Owner / Lead Business Systems Analyst - Retail eCommerce
Modernization
Experience: 12-15+ years
Positions: 3
Employment Type: Full-time
Role Summary
We are looking for Product Owner/
Lead Business Systems Analysts with
deep Retail eCommerce domain expertise to
play a pivotal role in a
large-scale legacy modernization program. This
role will act as the
single-point bridge between business, product,
architecture, and engineering, driving the transformation from legacy
platforms to modern, scalable, cloud-native solutions.
The incumbent will own
end-to-end
product and business outcomes, shape the modernization roadmap, and ensure
seamless alignment between customer experience, operational efficiency, and
technology transformation.
Key Responsibilities
Product & Business
Leadership
- Own and drive product vision, roadmap, and backlog for Retail eCommerce modernization initiatives
- Translate business strategy into clear product objectives, epics, and features
- Act as a domain authority for Retail & eCommerce processes across customer, order, pricing, promotions, fulfillment, and post-purchase journeys
Legacy Transformation &
Modernization
- Lead legacy-to-modern transformation initiatives (monolith to microservices, on-prem to cloud, custom to COTS, etc.)
- Perform current-state (AS-IS) and future-state (TO-BE) analysis across business processes and systems
- Identify modernization opportunities while ensuring business continuity and minimal disruption
Stakeholder & Delivery
Management
- Partner with business leaders, architects, UX, engineering, QA, and external vendors
- Drive requirement discovery workshops, solution walkthroughs, and design validations
- Provide strategic guidance and decision support to leadership on trade-offs, risks, and dependencies
Execution & Governance
- Define clear acceptance criteria, KPIs, and success metrics aligned to business outcomes
- Support Agile execution backlog grooming, sprint planning, release readiness, and UAT sign-offs
- Ensure adherence to enterprise standards, security, and compliance requirements
Mandatory Qualifications
- 12-15+ years of experience as a Product Owner/ Lead BSA / Principal Business Analyst
- Strong Retail & eCommerce domain experience (mandatory)
- Customer journeys, OMS, pricing & promotions, inventory, fulfillment, returns, loyalty
- Proven experience in large-scale legacy modernization or digital transformation programs
- Strong expertise in requirements management, product discovery, and stakeholder alignment
- Excellent communication skills with the ability to influence senior business and technology leaders
Preferred Qualifications
- Hands-on experience with cloud-based platforms (AWS / Azure / GCP) in Retail contexts
- Exposure to microservices, APIs, and event-driven architectures
- Experience working in Agile / SAFe environments at scale
- Prior experience working with global retail clients or multi-region programs
Key Competencies
- Strategic thinking with strong execution discipline
- Deep domain storytelling able to connect business pain points to technology solutions
- Comfort operating in ambiguity-heavy transformation environments
- Strong decision-making, risk assessment, and prioritization skills
Why This Role Matters
This is a
career-defining role at
the heart of a multi-year Retail modernization journey. The role offers the
opportunity to
shape future-state platforms, influence architectural
direction, and build
long-lasting Retail domain credibility in one
of the most future-proof industries
Skills
product ownership,retail,business systems analysis,ecommerce,
Click on Apply to know more.