UST
Website:
ust.com
Job details:
Role Description
- Overall, 7 years of application development out of which 4-5 years of ServiceNow development and implementation experience required.
- Design and implement new functionality using Variable sets, Forms design, Business Rules, UI Policies, Client Scripts, Access Lists, Workflow Activities, Script Includes, Flows ,etc.
- Develop and deliver customized portal web pages with custom widgets in ServiceNow portal using Bootstrap and AngularJS JavaScript frameworks.
- Service Catalog and Request Workflow Design and Configuration.
- Modules & Application implementation and Automated Test Framework knowledge.
- Good knowledge on the ServiceNow basic applications like Incident, Problem, Change, Knowledge Management, Service Catalog, CMDB
- Use of Mid server, web-services, REST services configurations, schedulers, email, events and notifications.
- Experience in JavaScript, Jelly Scripting, glide scripting, jQuery, Angular JS, Bootstrap, HTML, Ajax, CSS.
- Knowledge of technical components such as ServiceNow LDAP, SSO, Search, Reports, Users and Groups configuration.
- Work with functional and admin teams to deliver automated workflow solutions in ServiceNow
- Facilitate and support the rollout of new application and enhancements in ServiceNow
- Advise functional and admin teams on design, development and overall ServiceNow best practices
- Work with Business Systems Analyst to gather and review requirements
- Experience with ITIL & Scrum methodologies
- Working knowledge of relational database concepts and structure
- Experience with security risks and impact from a development perspective
- Integration experience with SOAP & REST and 3rd party software integrations with ServiceNow
- Collaborate with business, systems, and Technology partners in business analysis meetings to develop business and systems requirements
- Prior experience with the Discovery tool in SNC and strong knowledge of the CMDB and Asset management modules.
- Knowledge on Now Assist and Virtual agents.
- Playbook design, Process design, Automation framework
- Strong knowledge of ITIL v3 methodologies, ITSM concepts, enterprise IT architecture, relational databases
- Good knowledge of ITSM and ITAM.
- Excellent communication skills (verbal & written)
location - Bangalore
5 Days WFO
immediate joiners preffered.
Skills
servicenow,servicenow integrationhub,incident management,change management,
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