UST
Website:
ust.com
Job details:
Role Description
Role: Job Description - Senior ServiceNow TPRM Developer
Experience: 7+ years
Role Overview
We are looking for a highly skilled Senior ServiceNow TPRM Developer to design, build, and deliver complex configurations and customizations within the ServiceNow IRM/TPRM product suite. This role is deeply technical and involves development, scripting, integration, workflow automation, and data modeling to support enterprise-grade ThirdParty Risk Management capabilities.
Key Responsibilities
- ServiceNow TPRM Design & Development
Configure and customize TPRM vendor lifecycle flows, including intake, tiering, assessments, remediation, and periodic reviews.
Build And Maintain
Risk scoring logic (inherent/residual risk)
Assessment Designer templates and question sets
Dynamic questionnaires with conditional rules & branching logic
Assessment workflows, triggered assessments, notifications, SLA policies
Develop risk statements, risk registers, control libraries, and monitoring indicators (KPIs/KRIs).
- Scripting & Advanced Platform Development
Develop Custom Logic Using
Business Rules
Script Includes
Client Scripts
UI Policies/Actions
Data Policies
Flow Designer + Script Steps**
Build custom tables, relationships, ACLs, and data models for vendors, engagements, risks, controls, and evidence records.
Optimize performance through script refactoring, index management, and platform tuning.
- Integrations & Data Exchange
Develop integrations using IntegrationHub, REST/SOAP APIs, scripted REST services.
Set Up Integrations With External Cyber Rating Providers
BitSight
SecurityScorecard
RiskRecon
Build automated data ingestion for vendor attributes, risk scores, performance metrics, and s.
Integrate with procurement systems (SAP/Ariba, Coupa), CLM systems, CMDB, and identity systems.
Validate payloads, transform maps, import sets, scheduled jobs, and error-handling routines.
- Issue, Remediation & Evidence Workflows
Build Automated
Issue creation
Remediation plan workflows
Approval chains
Evidence collection portals
Audit log tracking
Implement logic for escalations, risk exceptions, acceptance approvals, and review cycles.
- Reporting, Dashboards & Workspaces
Build TPRM Workspace components and custom UI pages.
Develop dashboards for vendor risk posture, remediation status, SLA tracking, and assessment metrics.
Implement Performance Analytics indicators and scorecards to provide realtime insights.
- Platform Governance & Delivery Support
Assist in technical design documentation (HLD/LLD).
Review requirements, convert them into technical stories, and ensure accurate estimates.
Support SIT/UAT, troubleshoot defects, and ensure production-ready deployment.
Collaborate with architects, PMs, platform owners, and business stakeholders.
Skills & Qualifications
Strong handson expertise with ServiceNow IRM/TPRM, including vendor intake, segmentation, inherent/residual scoring, assessment designer, issue/remediation workflows, and dashboards.
Advanced ServiceNow development experience: Business Rules, Script Includes, Client Scripts, Flow Designer, UI Policies, Data Policies, ACLs, and Scoped Apps.
Deep understanding of REST/SOAP APIs, IntegrationHub, scripted REST APIs, transform maps, import sets, and data flows.
Experience integrating ServiceNow with external cyber risk providers (BitSight, SecurityScorecard, RiskRecon) and procurement/CLM systems.
Strong knowledge of risk models, due diligence, continuous monitoring, KRIs/KPIs, controls, and audit practices.
Ability to translate functional requirements into scalable technical designs and high-performance workflows.
Excellent problem-solving skills, debugging capability, and ability to work in a fast-paced environment.
Strong communication and cross-functional collaboration skills (working with PM, architect, QA, procurement, infosec, legal, risk teams).
High attention to detail with strong documentation capabilities (HLD/LLD, data mapping, test scripts, SOPs).
Education Qualifications And Certifications
Bachelor s degree in Computer Science, Information Technology, Engineering, or a related field.
ServiceNow Certified System Administrator (CSA)
ServiceNow IRM Implementation Specialist
ServiceNow Application Developer (CAD)
ITIL Foundation certification (preferred)
Additional risk/security certifications (ISO 27001, NIST, SOC2 knowledge) considered a plus
Skills
servicenow,servicenow tprm,rest,integrationhub,business rules,
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