UST
Website:
ust.com
Job details:
Role Description
Job Description - Business Systems Analyst (BSA)
Location: 3 Onsite (Client Location - West Des Moines, USA), 1 Offshore (Trivandrum/Kochi)
Experience: 7-12 years
Domain: Insurance / Annuities / Financial Services (Preferred)
Role Summary
We are looking for
high caliber Business Systems Analysts (BSAs) who are
strong problem solvers and effective collaborators, with the ability to
leverage AI tools to work smarter and faster. The ideal candidate combines
solid business analysis fundamentals with
modern, AI assisted ways of working to deliver high quality outcomes efficiently.
Key Responsibilities
- Partner with business stakeholders to elicit, analyze, and document requirements across business and technology teams
- Translate business needs into clear user stories, functional specifications, and process flows
- Collaborate closely with engineering, QA, and architecture teams to ensure requirements are understood and implemented correctly
- Act as a bridge between business and technology, ensuring alignment on scope, priorities, and outcomes
- Leverage AI tools (e.g., Copilot, ChatGPT, analytics or documentation assistants) to:
- Accelerate requirement analysis and documentation
- Improve clarity and quality of artifacts
- Perform faster impact analysis and solution comparisons
- Support UAT planning and execution, including test case reviews and defect triage
- Identify process gaps and recommend practical, scalable improvements
Required Skills & Qualifications
- 7+ years of experience as a Business Systems Analyst / Business Analyst
- Strong fundamentals in:
- Requirements elicitation & documentation
- User stories and acceptance criteria
- Process modeling and workflow analysis
- Experience working in complex enterprise systems
- Strong communication skills able to engage confidently with senior stakeholders
- Hands on experience using AI tools to enhance productivity (not theoretical knowledge)
- Ability to think critically, ask the right questions, and solve problems independently
Preferred / Nice To Have
- Experience in Insurance, Annuities, Retirement Services, or Financial Services
- Familiarity with Agile / SAFe delivery models
- Exposure to platforms such as policy administration systems, data platforms, or digital portals
- Experience working in onsite-offshore delivery models
- Comfort reviewing technical designs and API level flows (no coding required)
Skills
business analysis,ai tools,business systems analysis,requirements elicitation,process modeling,
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