SEED Global Education
Website:
seedglobaleducation.com
Job details:
Lead Engagement Specialist
Location: Lower Parel, Mumbai
Work Mode: Work from Office
Experience: No Restriction
*About SEED Global Education*
SEED Global Education is a UK-headquartered higher education strategy & consulting firm that aims to help universities grow their international footprint and build a local presence in key strategic markets. Our mission is to be the market leader in providing innovative and strategic solutions for market entry, expansion and diversification.
At SEED, we pride ourselves on our comprehensive understanding of the higher education market in India, Middle- East & Africa. Having worked with numerous reputed universities and higher education service providers, the founding team has rich experience in developing strategies to help universities attract greater international representation.
SEED's mission is to be the market leader in providing innovative strategic solutions catered for market entry, expansion, and diversification. We have offices in Mumbai, London and Accra.
SEED Global Education works with several leading universities across the globe such as Imperial College Business School, Columbia University, Duke University, University of California, Berkeley, University of Toronto - Rotman, New York University, INSEAD, etc.
*Position Overview*
As a Lead Engagement Specialist at SEED Global Education, you will be at the forefront of student engagement. Your primary responsibility will be to connect with students who have shown interest in studying abroad, inform them about our upcoming events and initiatives, and ensure they are registered. You will play a crucial role in improving attendance for our events by building a connection with leads through personalized calls and follow-ups. Handle in-bound calls backs from registrants.
*Responsibilities*
• Make Outbound Calls: Contact potential study abroad Master’s aspirants to inform them about our upcoming events.
• Follow Scripts: Follow a prepared script to deliver information about our upcoming events and handle candidate queries.
• Maintain & Update Records: Accurately record candidate responses and call outcomes in CRM system.
• Achieve Targets: Qualify, score, and nurture leads to assess their readiness for engagement. Meet and exceed daily, weekly, and monthly call and attendance targets for events assigned.
• Feedback and Improvement: Provide feedback on the contacted leads to the marketing team for improved targeting. Collaborate with Student Advising Team to optimize calling strategies, and refine scripts.
The responsibilities are inclusive but not limited to parameters as stated. Additional responsibilities can be assigned or current duties can be altered to match the business requirements.
*Requirements*
- Excellent verbal and written communication skills in English
- Strong persuasion, negotiation, and active listening capabilities
- Willingness to make 100-150 calls per day
- Proficiency with MS Office
- Good organizational and time management skills
- Ability to handle rejection professionally and remain motivated
- Knowledge of HubSpot CRM will be a plus
- Interest in marketing, event promotions, or international education is a plus
*Benefits*
- Competitive salary commensurate with experience.
- Professional development opportunities.
- Dynamic and inclusive work culture with opportunities for growth and advancement.
- Join us at *SEED Global Education* and be part of a team that is shaping the future of education through technology. Together, we can make a meaningful impact on the lives of learners around the world. Apply now to embark on an exciting journey with us!
Click on Apply to know more.
