Commercial Area Manager
Position Summary
The Commercial Manager oversees the operations of a location under the direction of the Director of Operations to ensure 24/7 professional parking management. As part of an employee-focused, servant leadership culture, this role supports company programs and initiatives while also addressing the operational needs of assigned teams and locations.
Principal Job Duties
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Manage, plan, schedule, train, and direct on-site employees.
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Identify high-potential employees to support organizational growth.
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Oversee payroll processing and ensure timely approval of employee hours.
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Partner with Payroll and HR to ensure accurate pay practices and wage/hour compliance.
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Manage financial performance of assigned locations, including budgeting and revenue enhancement initiatives.
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Oversee transitions of newly assigned locations from contract acceptance through operational opening while ensuring client satisfaction.
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Develop and maintain positive client relationships to support business retention.
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Ensure all contractual obligations between LAZ Parking and clients are implemented and maintained.
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Support due diligence efforts for new business opportunities, including:
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Rate surveys
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Ticket pulls
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Site photos
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Marketing brainstorming
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Complete daily, weekly, monthly, and annual operational and financial reporting.
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Maximize revenue, manage expenses, and maintain high customer satisfaction standards.
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Organize and oversee event operations at applicable locations.
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Monitor and analyze market parking rates and recommend pricing adjustments.
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Support implementation of additional projects, programs, and operational initiatives.
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Perform other related duties as assigned.
Education
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Bachelor’s Degree preferred, or equivalent work experience.
Experience
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1+ year in a management role.
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Proficiency in:
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Microsoft Excel
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Microsoft Word
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PowerPoint
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General Microsoft Office applications
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Parking management experience preferred but not required.
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Experience with:
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Financial statements
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P&L management
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Budgeting
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Ability to maintain schedule flexibility to meet operational needs, including occasional work outside standard business hours.
Skills & Competencies
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Continuous improvement mindset with strong problem-solving abilities.
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Strong customer service orientation.
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Ability to coach and support employees and managers effectively.
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Ability to overcome operational challenges with urgency and resilience.
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Encourages open communication and idea sharing.
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Strong team-building and interpersonal skills.
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Ability to work independently and manage multiple priorities simultaneously.
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Professional communication skills across all organizational levels.
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Ability to interpret policies, procedures, and standard business practices.
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Demonstrates urgency, responsiveness, and timeliness.
Physical Requirements
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Willingness to work outdoors and in varying weather conditions, including heat, rain, wind, and snow.
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Ability to lift, push, and pull at least 25 pounds.
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Ability to stand, walk, and run for extended periods.
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Ability to bend, stoop, squat, and lift frequently throughout a shift.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
Additional Information
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FLSA Status: Non-Exempt
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LAZ Parking is an Equal Opportunity Employer and participates in E-Verify.