Inside Sales - Client Engagement Specialist

NO PHONE CALLS PLEASE. THANK YOU. A compassionate, empathetic, enthusiastic, and results-driven sales professional. Does that describe you? Then please continue. Our family law and estate planning firm in Fairfax, Virginia, is looking for an all-star salesperson to make a lasting impression on prospective clients, leaving them eager to work with our firm. THIS IS A 100% WORK FROM HOME/REMOTE WORK POSITION. The salesperson (known as Client Services Coordinator) is someone who has a proven track record of successfully using a consultative sales approach to sell either professional services/or high-ticket items. At the core of this position is the ability to genuinely connect with prospective clients and successfully convert them into new clients by creating urgency and effectively conveying the value of our services. Experience in the legal industry is a plus, but not required, as the salesperson will not be giving legal advice. Any applicable industry-specific training will be provided. Clients and prospects are dealing with an emotionally difficult time in their lives so you must be able to empathize, show compassion, and put them at ease. The salesperson is also responsible for delivering and ensuring a great client experience so previous customer service experience is absolutely critical to succeed in this role. The ideal candidate will also have previous experience working with sales metrics and will be able to carefully and accurately track data to monitor and refine our sales funnel. Additionally, the salesperson will work closely with our intake team to improve our overall sales system. Following up with clients who don't retain after the consultation is a very important step in our sales process. You must be intentional and consistent in your follow-up, and approach it with the same zeal as the initial consultation. Similarly, you must be comfortable addressing the prospective client's objections and not shy away from any potential roadblocks you may face in closing the sale. The salesperson will be actively engaged in the firm's business development activities, including attending online events, presenting webinars, conducting client care calls, cultivating relationships with new referral partners, conducting presentations, and participating in networking groups. This is a remote position, which means you will enjoy a great deal of freedom and autonomy, but you must be highly disciplined and reliable. If you are a results-oriented team player and have what it takes to be successful in sales, this is a perfect opportunity for you to pursue your calling while helping people find solutions to their problems.

We are a small, dynamic family law and estate planning firm positioned for aggressive growth. We operate as a team, support each other, and think outside the box. We are committed to building a unique workplace and a culture that's different from your typical law firm. We value work/life balance and a positive work environment. We believe happy clients are a direct result of happy employees. We are actively recruiting qualified professionals who possess a growth mindset. Join our modern and forward-thinking team, leveraging the latest legal tech to provide efficient and effective legal services to our valued clients.