Outreach & Engagement Specialist

Description

HOURS & SALARY: Full-time, 38 hours per week, with a hiring range of $19.00 – $23.75 per hour depending on experience.

Working at Laramie County Library System means being part of an award-winning organization that sets the bar for library service both regionally and nationally. Named Library Journal’s 2008 Library of the Year, Laramie County Library System is driven by a clear mission: Ignite curiosity. Fuel imagination. Connect community. Serving nearly 385,000 visitors each year across a 103,000 sq. ft. central library, two branch libraries, and a bookmobile, the Library plays a vital role in fostering learning, creativity, and meaningful community connection throughout Laramie County.

JOB SUMMARY

The Outreach & Engagement Specialist takes the library beyond its walls, connecting people to programs, services, and resources where they live, learn, and gather. This role supports meaningful engagement across all ages—from early literacy and family outreach to adult workshops, training, and special events. By building strong community partnerships and representing the library across the region, the Specialist ensures services are welcoming, inclusive, and responsive to local needs. Join us in strengthening community connections and bringing the power of the library to everyone—wherever they are.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Provide outreach services that connect community members of all ages to library resources, programs, and services.

2. Plan, deliver, and support outreach programs, including early childhood literacy, youth, adult, and community partner programming.

3. Represent the library at community events, partner sites, schools, and local organizations as a library ambassador.

4. Build and maintain strong relationships with community partners and organizations to advance outreach goals.

5. Assist with the planning and execution of special events, outreach initiatives, and community-wide programs.

6. Prepare, transport, set up, and break down outreach materials, supplies, and equipment as needed.

7. Support outreach operations through public service assistance, basic data tracking and reporting, and compliance with patron confidentiality requirements.

8. Perform other related duties as assigned.

MINIMUM REQUIREMENTS

· Associate’s degree and 1 year of relevant experience; or

· The equivalent combination of education and experience

PREFERRED QUALIFICATIONS

· 2+ years of relevant experience

· Proficiency or fluency in the Spanish language

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

· Strong customer service skills with the ability to work with diverse populations.

· Ability to communicate clearly and effectively in person, in writing, and in group settings.

· Working knowledge of basic computer software and technology.

· Ability to work independently while managing multiple tasks and priorities.

· Ability to build positive relationships with community partners and patrons.

· Flexibility to work evenings, weekends, and off-site locations as required.

· Ability to speak, read, comprehend, and write the English language.

· Valid driver’s license and an acceptable driving record.

SELECTION PROCESS 

Interested applicants are encouraged to apply by completing an Application for Employment (available at https://lclsonline.org/careers) and submitting a resume. The position is open until filled. The hiring committee will contact applicants who are selected for further testing or interviews. As a courtesy, we notify all applicants via email when a position is filled. 

WORK SCHEDULE

Work schedule will predominantly be normal business hours Monday through Friday but consists of weekend and evening hours as well. Anyone who works for the library must be willing to work anytime the library is open. Laramie County Library (Cheyenne) open hours are Monday – Thursday 9:00 a.m. to 8:00 p.m., Friday, Saturday and Sunday 10:00 a.m.to 5:00 p.m. All employees are scheduled to attend monthly staff meetings and in-service days in Cheyenne. 

BENEFITS

· LCLS pays 100% of employee contributions to the Wyoming Retirement System, a lifetime pension plan

· LCLS pays 85% of medical and dental premiums and provides $25,000 in employer-paid life insurance

· We provide 13 paid holidays, vacation, sick leave, and one personal day each year

· Vacation for this position starts at two weeks annually and increases with years of service

· Deferred compensation (457), vision coverage, prepaid legal services, and other voluntary benefits

· Access to the Cheyenne-Laramie County Employees Federal Credit Union

PHYSICAL EFFORT AND WORKING ENVIRONMENT

The essential duties and responsibilities of this job require the employee to move or manipulate moderately heavy equipment, boxes, carts, files, and/or stacks of materials from one location to another.

QUESTIONS

For questions about this position, contact Rachael Svoboda, Assistant Manager at RSvoboda@lclsonline.org or 307.773.7200. 

LCLS is an equal opportunity employer. We support and adhere to the tenets of the Americans with Disabilities Act. LCLS is an at-will employer. LCLS provides a drug-free workplace for its employees in accordance with the requirements of the US Drug-Free Workplace Act of 1988. Hiring is contingent on a post-offer criminal history background check. LCLS participates in E-Verify.