TALENTMATE
Website:
talentmate.com
Job details:
Job Description
- Excellent English communication skills – written and spoken
- Experience in client management (handing client queries over email and voice)
- Achieve team productivity and quality goals
- Participate in training initiatives to develop knowledge
- Integrate procedural changes into daily routine
- Support other team members in meeting service expectations
- Aid in training of others, as needed
- Provide coaching and feedback to team members to enable them to improve their performance.
- Assist new hires such that they are productive on the floor in the shortest possible time frame.
- Handle escalations.
- Provide inputs on process and system to the team members
- Ensure compliance with internal policies and procedures, external regulations and information security standards
- Staffing allocation, work distribution, compliance and/or operations goals.
Job Details
Role Level: Entry-Level Work Type: Full-Time Country: India City: Pune Division ,Maharashtra Company Website: http://www.exlservice.com Job Function: Finance Company Industry/
Sector: Banking and Financial Services
What We Offer
About The Company
Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.
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Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.
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