About the role
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<div><strong>Benefits:</strong></div>
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<li>Simple IRA</li>
<li>Bonus based on performance</li>
<li>Competitive salary</li>
<li>Flexible schedule</li>
<li>Health insurance</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
<li>Training & development</li>
</ul>
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<strong>ABOUT OUR AGENCY:<br></strong>Our agency opened in 2006 and has grown into a thriving team of 19 across multiple offices. Before becoming a State Farm agent, I worked with State Farm in communications and public affairs, which helped shape my leadership style and commitment to serving both our customers and our community.<br><br>I’m a graduate of Florida A&M University, where I earned my degree magna cum laude, and I’m proud that my family represents five generations at FAMU. I’m a Million Dollar Round Table qualifier and a proud member of Delta Sigma Theta Sorority, Inc. A fun fact about me: I once won The Price Is Right! I’m also honored to be the first and only African American woman to operate three State Farm offices.<br><br>Giving back to the community is a big part of who we are. I’m actively involved as a Platinum member of Delta Sigma Theta Sorority, Inc., a member of the Hallandale Chamber of Commerce, part of The Links, Inc. (Miami–Biscayne Bay Chapter), and serve on the Board of the Florida A&M Foundation.<br><br>For our team, we offer life insurance, PTO, health benefits, a Simple IRA retirement plan, and strong opportunities for professional and personal development. Team members also enjoy team-building events, participation in the Aspirant Program, and additional PTO and compensation opportunities when office goals are achieved.<br><br>Our office culture is close-knit and family-oriented, built on integrity, support, and a shared commitment to helping others. We’re looking for someone who is charismatic, team-oriented, and values-driven—someone who believes, as we do, that people don’t care how much you know until they know how much you care.<br><br><strong>ROLE DESCRIPTION:<br></strong>As Account Representative - State Farm Agent Team Member for Lakitsia Gaines - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. <br><br>Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.<br><strong><br>RESPONSIBILITIES:</strong>
</div><ul>
<li>Provide information about insurance products and services.</li>
<li>Assist customers with policy applications and renewals.</li>
<li>Handle customer inquiries and provide timely responses.</li>
<li>Maintain accurate records of customer interactions.</li>
</ul><div><strong>QUALIFICATIONS:</strong></div><ul>
<li>Communication and interpersonal skills.</li>
<li>Detail-oriented and able to multitask.</li>
<li>Experience in customer service or sales preferred.<br><br>
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