Certified Salesforce & CPQ Administrator

As part of the Global Commercial Operations team the Certified Salesforce & CPQ administrator will be responsible for supporting both the Salesforce, Salesforce RLM and Conga CPQ applications. This is a key role in the implementation of the Conga CPQ application, involving working as part of a cross functional project team with both IT and end users. The role will also involve working on Salesforce end user requests, collaborating with both end users and peers from the Global Commercial Operations team. Perform daily operations supporting the Configure, Price, Quote Application Liaison for enhancements and bug fixes Drive all changes for products within the application Manage application catalogs and public views within the application Manage and administer CPQ user access Perform daily operations of the Salesforce.com system, including: Setup and maintenance of role-based access via profiles and permissions Monitor feedback within the system and respond to end-user queries Serve as first-line contact for end-users and Global Commercial Operations team. Coordinate Salesforce.com training programs, including working with the Business Application Manager to identify new features / functionality training needs, providing administrative support for Automation training needs Assist with the development and documentation of business and functional requirements and all implementations related to stand alone functionality and system integration needs, including testing of new enhancements and documentation Design and manage flows, new screens, fields and reports in accordance with the automation strategy Facilitate and support the Salesforce.com Governance Process for Labcorp Serve as "super user" Labcorp CRM system, possessing full knowledge of the system and associated tools, including functionality, troubleshooting and administrative support Liaise with IT technical resources related to Salesforce.com system support and expansion, (i.e. Single Sign On, legacy system integration, mobile platform, etc.) Establish and maintain relationships with all functional areas using Salesforce.com, including Sales, Proposal Management, Marketing, Finance, Contracts, etc.

Labcorp, a leading global life sciences company, is searching for a Certified Salesforce & CPQ Administrator in Bangalore, India.