Support Center - Area Manager
La La Land Kind Cafe
- Salary
- $90k
- Experience
- 3+ yrs
- Location
- Los Angeles, California, United States
- Job type
- Full-time
Required skills
- POS systems
- Printers
- ADT alarm
- Jolt
- Health inspection tools
About the role
- Lead and manage a team of Operations Managers and Supervisors across multiple locations within the region
- Develop and execute operational strategies that align with company goals and standards, while driving continuous improvement
- Conduct monthly General Management meeting to update, coach and train of new processes and procedures
- Accountable for all store repairs, cleanliness, and upkeep
- Assist with issues POS / Printers / ADT alarm / Health Inspection / Speed tab (App)/Jolt
- Monitor and analyze key performance indicators (KPIs) to assess the efficiency, productivity, and quality of operations
- Collaborate with cross-functional teams to implement process enhancements, streamline workflows, and ensure optimal resource allocation
- Ensure consistent adherence to company policies, procedures, and operational guidelines across all locations
- Foster a culture of teamwork, accountability, and performance excellence within the regional operations team
- Monitor inventory levels and ensure accurate stock management across locations.
- Identify opportunities for cost reduction and revenue growth within the region
- Address operational challenges and implement solutions in a timely and effective manner
- Provide regular reports to senior management on regional performance, challenges, and opportunities
- Assess for Core 5
- Conduct weekly onsite visits 3-4 times a week
- Bachelor’s Degree and/or applied equivalent.
- A minimum of 3 to 5 of experience in the Hospitality and/or Coffee/Tea Operations preferred
- Excellent Presentation skills; Computer skills; Written and Verbal communication skills
- Proven ability to work various projects simultaneously and prioritize the
- most critical, wide degree of creativity and flexibility
- Travel up to 75 %
starting at $90,000
About La La Land Kind Cafe
Operates coffee shops that employ and mentor foster youth.
This page is fully interactive when JavaScript is enabled. Please enable JavaScript to apply or browse related roles.