L2 Support ConsultantExaTech Incfull-timeRequired skillscommunication skillsAbout the role ExaTech Inc Website: exatechinc.com Job details: Work Timings: UK shift - 1 PM to 10 PM ISTJob Description:5+ years of overall experience, including 3+ years in customer-facing /application support contextsExcellent verbal and written communication skillsTakes initiative; doesn’t wait to be told; somehow finds their way through a mazeCreate and follow a standard operating procedure to triage incoming issues, identify potential causes, send them to relevant teams for fixing, and follow up on them till resolution Must learn quickly on the job - functionality, workflow, application dependenciesEnjoys solving problems, supporting, and assisting users Click on Apply to know more. This page is fully interactive when JavaScript is enabled. Please enable JavaScript to apply or browse related roles.