Erasmith
Website:
erasmith.com
Job details:
Company Description
Erasmith is a trusted leader in Cybersecurity, IT Service Management (ITSM), IT Operations Management (ITOM), and Digital Transformation, delivering secure and automated solutions for enterprises. With over a decade of expertise, a team of 100+ experts with 500+ years of combined experience, and a strong partnership with leading enterprise technology vendors, Erasmith is committed to fostering innovation and resilience in the digital age. Offering services in implementation, support, training, and custom integration, Erasmith empowers clients with enterprise integration platforms, AI-driven workflows, and single-pane-of-glass solutions. Recognized as a Great Place to Work Certified organization, Erasmith stands out with its focus on cybersecurity, IT efficiency, and seamless service delivery.
Role Description
We are looking for a skilled L2 Proxy / SSE Resident Engineer with strong hands-on expertise in Secure Service Edge (SSE) technologies. The ideal candidate will have solid experience in proxy infrastructure, traffic management, and troubleshooting complex network and security issues in enterprise environments.
This is a customer-facing onsite role requiring both technical depth and operational reliability.
Key Responsibilities
1. Strong SSE Fundamentals
Understand SWG, CASB, ZTNA, FWaaS and overall traffic flow.
2. Proxy & HTTP/HTTPS Knowledge
Clear understanding of request flow, SSL decryption, and authentication.
3. Policy Management Skills
Ability to configure and troubleshoot URL filtering, app control, and DLP policies.
4. Traffic Steering & Bypass Handling
Knowledge of agent routing, PAC files, split tunnel, and bypass scenarios.
5. Basic CASB Understanding
Visibility into SaaS usage, Shadow IT, and tenant restriction concepts.
6. Hands-on Troubleshooting Expertise
Handle issues like CORS errors, SSL failures, app breakage, and latency.
7. Endpoint/Agent Troubleshooting
Diagnose agent issues, connectivity problems, and trusted network behavior.
8. Strong ZTNA Fundamentals
Understand Zero Trust principles (never trust, always verify) and app-based access model.
9. Security Awareness & Context
Understand risks like data exfiltration, GenAI misuse, and phishing.
Required Skills & Qualifications
• 4–5 years of experience in Proxy / SSE / Web Security technologies
• Hands-on experience with enterprise proxy or SSE platforms (e.g., Zscaler, Netskope, Palo Alto Prisma Access, etc.)
• Strong troubleshooting and analytical skills
• Good understanding of networking fundamentals (DNS, TCP/IP, TLS)
• Ability to work in a 24×7 rotational shift environment
• Strong communication skills for onsite stakeholder interaction
Preferred Qualifications
• BTech/BCA/Bsc
• Certifications in network/security (e.g., CCNA, CCNP, Security+, vendor-specific SSE certifications)
• Experience in enterprise-scale deployments and managed services environments
Click on Apply to know more.