System Engineer 2

Kwik Trip's Network Services Department has an opening for a System Analyst 2. What you'll be doing... As a System Analyst, you will work independently as well as on a team to provide operational support for Kwik Trip's systems. Responsibilities include but are not limited to: Design, administration and support of the Company's server and application environments. Installation, maintenance, and optimization of all servers managed by Network Services. Plan, coordinate, and execute upgrades, migrations, conversions and implementations of software and hardware solutions. Provide 2nd level support within the System Administration team for escalated incidents and problems. Design, Maintain and support Kwik Trip's Active Directory Forests and Domains. Conduct research to determine appropriate software and hardware solutions to support business initiatives. Utilize Kwik Trip's incident, problem, and change management tools to manage ITIL processes. Ensure compliance with security policies and procedures. Investigate and diagnose system-related issues, providing timely resolutions. You'll need to have: Associate degree in Information Systems/Network Systems Administration or equivalent combination of education and experience is required. Experience related to server and infrastructure management, with specific focus on the setup and maintenance of servers and applications within a virtual environment. Knowledge of Microsoft Windows client and server operating systems Experience with Office 365 administration (including Exchange Online, SharePoint Online, etc.) Experience with Microsoft Active Directory, and Microsoft Group Policy management. Excellent verbal and written communication skills Strong analytical skills Ability to diagnose and resolve hardware and software issues. Ability to multi-task and perform at a high level in a fast-paced environment. Ability to work well independently as well as on a team. Ability to meet project and department deadlines. Even better if you have: Knowledge or experience with Linux server operating systems Knowledge or experience with Ansible and/or other automation tools Knowledge or experience with incident management platforms (e.g., Service Now or Jira) Knowledge or experience with VMware enterprise virtualization products Knowledge or experience with containerization

Kwik Trip, Inc. is a family-owned, Midwest company, in operation since 1965. We are dedicated to serving our guests and coworkers while treating everyone like family. Along with our award-winning culture, we are proud to be an Equal Opportunity Employer.